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Four Points by Sheraton San Jose Downtown
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All reviewsmosaic restaurantasian fusionfront deskparking attendantfree bottles of waterwalking distancelight railsmall hotelconvention centerlocation is greatstreet noisean older hotelrestaurants and barsself parkingper nightan upgradebed was very comfortable
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Reviewed October 21, 2013

Service is fine. Parking is ok, but not great. Walking distance to many other restaurants. Guestrooms new and comfortable, particularly. WIFI Internet works fine. Nice bed and pillows. The staff was so friendly and helpful.

  • Stayed: October 2013, traveled on business
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Thank Mgcmarcelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this reviewResponded November 1, 2013

We appreciate your comments - thank you for sharing! We're glad you enjoyed your stay and found our team helpful.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

Four Points, Sheraton Hotel, in downtown San Jose, California. Nicely located near downtown and near San Jose State Uni. Downtown seems quiet and clean compared to Los Angeles, and is enjoyable to walk around. The hotel is average, with small rooms, it was converted from another older hotel and now it belongs to the Sheraton chain. Room was clean and nicely decorated. Had some noise from street and the original room they tried to put us in had a view on a low roof with cigarette butts out the window, but we quickly got out and asked for another room. I view Sheraton Hotels on a higher level, so be careful not to assume with the name of Sheraton you are getting the Sheraton level of class of hotel. For the price I can say average only. Nice people that work there, just a old converted building.

  • Stayed: October 2013, traveled as a couple
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Thank shakespeare39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

Service is fine. Attached restaurant with free breakfast. Coffee maker didn't work, and parking is ok, but not great. Walking distance to many other restaurants. Guestrooms need updating and bathrooms, particularly.

Stayed: August 2013, traveled on business
Thank kim r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2013 via mobile

I stayed 3 nights four days. The staff was so friendly and helpful. I showed up prior to check in. They offered to hold my bags and privided water. The room was great. Staff was so helpful and quickly got me a cab when I was late for an event. They were also helpful and kind to my guests.

  • Stayed: March 2013
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2  Thank jazzy13172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this reviewResponded September 24, 2013

Thank you for sharing your experience. We will pass along your kudos to our team! Take care.

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Reviewed September 15, 2013

I was here for a business meeting near our offices. Was a bit disappointed by the hotel and room especially for the cost. The room was very small. I didn't feel the quality of the hotel was up to the normal Starwood level. But the room was clean and quiet. Its certainly not a bad place to stay and the location is good. Its just set your expectations right.

Room Tip: Got a very small room so ask when you book.
  • Stayed: September 2013, traveled on business
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Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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