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“Beware of this hotel's airport parking rip off”

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Quality Inn Silicon Valley
Ranked #35 of 75 Hotels in San Jose
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Beware of this hotel's airport parking rip off”
Reviewed July 5, 2006

We just returned from a 10 day vacation where we flew out of San Jose, California. After searching the internet for a hotel we could park our car with shuttle to and from the airport, we settled on the Sleep Inn on Harris Way in San Jose. We stayed there the night before our flight out and were taken to the airport.

When I made the reservation I specifically asked if it was necessary for us to stay a night on our return in order to be picked up at the airport and taken to our car, which was left parked at the Sleep Inn. I was assured that this was not necessary. We made arrangments with the hoitel for the pick up at the airport 10 days later. We were told to call the hotel after we picked up our baggage and they would send someone to get us.

We called immediately upon picking up our baggage and we told at that time they would NOT send someone to pick us up as we did not have a reservation to stay the night on our return, even though I had specifically addressed this before our departure. There we were, stranded at the airpot, tired and our car many miles away. Luckily we were able to contact a friend in the area who picked us up and took us to our car, but I am still pretty steaming about this situation. The Sleep Inn charges extra for this hotel shuttle/parking service, which we paid and then not to received the service you paid and arranged for is unforgiveable. Beware of being ripped off and stranded by this hotel.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gloria E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
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English first
Chicago, IL
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 18, 2006

The Sleep Inn Silicon Valley of San Jose is a real find! The location is excellent, by I-880, but not directly on it. The staff is helpful and Friendly. The rooms are of decent size and are designed very well, a step above the standard Sleep Inn furnishings. The rooms are also very well kept, containing a nice fridge, microwave, and coffee maker in them. The beds are very nice, providing for a good nights sleep. The free high-speed internet works very well and is truly high-speed. The continental breakfast is great, with standard continental breakfast affair plus a make-your-own waffle station. This hotel is an excellent find that will fit any budget. I highly recommend this hotel!

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BeaverMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed May 12, 2006

We stayed at the Sleep Inn Silicon Valley before we flew out of San Jose on our Hawaiian vacation.

Excellent Park and Fly accomodations - breakfast in the morning - waffles, cereal, coffee, yogurt, juice. Rooms very clean and new. Bedding very clean and crisp. Rooms are small but fit the bill.

Looks like a business type hotel for San Jose and the Silicon Valley but very helpful for our little family (with a 3 year old) also.

Left our car at the hotel and a taxi cab took us to curb side at the airport...Excellent with a little person. Jee, the Towncar driver, picked us up. He met us in the airport baggage claim area and took our bags from the terminal to his car. Very helpful! Jee said he is the driver for Sleep Inn but was out of town the day we flew out...I wish I had him going and coming.

The price was outstanding. Approx. $90.00 total for the night stay and parking for the week. Highly recommend.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed April 16, 2006

We stayed here while our home was being remodelled. Excellent location, near to the 880 freeway. Rooms are small but very clean and well equiped (fridge, microwave, coffee maker). Staff are very helpful.Free internet (high Speed) either via wireless or via a port in the bedroom.breakfast is pretty good too (fruit, cereal, bagels and a waffle maker). For the price ($72/night) in the location it's excellent value.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 4, 2006

We stayed here on the night before a flight out of the San Jose Airport. Our room was small, but in spotless condition and quiet. The staff very helpful and courteous. We stayed there in order to use their Sleep and Fly program. We parked our car in the parking lot and a limo picked us up at the door at the appointed time. When we returned from Hawaii two weeks later the limo driver was waiting for us at the baggage claim area. He returned us to the Sleep Inn where our car was just as we had left it. We then spent another night and had another clean and quiet room. Checked out in the morning and drove home. We will always consider using this motel when we are looking into airfares out of San Jose!

  • Stayed October 2005, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
6 Thank CaliforniaGranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 18, 2005

The Sleep Inn is a very clean modern hotel. The rooms are clean and the beds are very comfortable. The hotel offers free high speed internet, free breakfast, central location to major attractions in San Jose. I reccomemnd this hotel!

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Milwaukee_Indian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 4, 2005

I stayed at this hotel for a night, and it was excellent. The room was very clean and had all the amenities I needed -- free internet access, cable TV, complimentary breakfast, and a free airport limosine pick-up and drop-off service. This hotel provides excellent value and is perfect for overnight layovers.

  • Stayed May 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Silicon Valley

Property: Quality Inn Silicon Valley
Address: 2390 Harris Way, San Jose, CA 95131-1401
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 75 Hotels in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn Silicon Valley 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
2011 Gold Award Hotel ... more   less 
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Also Known As:
Quality Inn Silicon Valley Hotel San Jose
Sleep Inn San Jose
San Jose Sleep Inn

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