You order at the register, pick up your dish at the counter, serve your own soda, and seat yourself. That gives it the feel of a fast food restaurant. But there ends the comparison. The meal was as good as any you would find with full service dining. Since the name includes "Chicken", I had to go with the chicken, rice, and green beans. Yum! The bar is well stocked, patio seating is available for a lovely California summer's eve, and there is an upper loft area to get away if you want a bit more quiet. Great experience at a reasonable price.