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Best Western Lanai Garden Inn & Suites
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Reviews (232)
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All reviewstully roadsleep trainbest westernsroom was cleanthe san jose areafreeway accesscoffee machineneeded a place to stayconvenient locationking suiteyogurtfront desk clerkeasy accessstay there againgreat place to staypleasant stayvery nice hotel
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173 - 178 of 233 reviews
Reviewed May 3, 2014

Really some of the best service and most comfortable bed I've experienced. I highly recommend this property. I will choose to stay here whenever I'm in the area. The staff is extremely friendly and very helpful. I look forward to my visits here. It feels like a second home--only here, I'm treated like a VIP.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanaigm, Manager at Best Western Lanai Garden Inn & Suites, responded to this reviewResponded May 8, 2014

Thank you for your compliments. We always strive to provide excellent guest experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

Excellent experience at this Best Western. I will definitely return. I am a long-time and loyal La Quinta guest, but the San Jose La Quinta now requires a two-night stay plus is overpriced, though it is also an upper class hotel. I am very glad to have found a reasonably priced, very nice hotel in this city where I work several days a year. The coffee machine in the breakfast room makes excellent coffee, too!

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Philip F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanaigm, Manager at Best Western Lanai Garden Inn & Suites, responded to this reviewResponded April 26, 2014

Thank you for taking the time to write a review about your recent stay. We are please that you enjoyed your stay,and will be looking forward for your future stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2014

Getting into the parking lot the first time was a little different, but after that, it was fine. The room was clean. I was on the road side of the building and did not hear any traffic noise. The staff were very friendly and informative. The location was very convienent. I will stay here again.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanaigm, Manager at Best Western Lanai Garden Inn & Suites, responded to this reviewResponded April 7, 2014

We appreciate you taking the time to write a review. Hope to see you again soon.Have a great day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

Staff make the stay very pleasant. Comfortable room. Quick and easy on and off from the 101 make this place an excellent value. There's not really alot more I can say about this place, but TRIPadvisor has a minimum requirement on the review which they should consider taking out as they force you to write stuff like this.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank DiamondSki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanaigm, Manager at Best Western Lanai Garden Inn & Suites, responded to this reviewResponded March 18, 2014

Thank you for taking the time to write a review about your recent stay with us. Your comments are helpful ,help us to improve our product and services.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

clean comfortable sleep. heater was a bit loud though. good breakfast. Close to SJC airport. Check in was smooth. On the pricey side but I guess it's the area it's in. The self-closing doors to the bathroom was a bit annoying since there's no ventilation.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Henny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanaigm, Manager at Best Western Lanai Garden Inn & Suites, responded to this reviewResponded March 6, 2014

Thanks for taking the time to post a review about your recent stay with us. Your comments are appreciated, this helps us to improve our service and room quality.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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