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“Santa Clara Trip”
3 of 5 bubbles Review of Hotel Rose Garden

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Hotel Rose Garden
Ranked #54 of 75 Hotels in San Jose
Henderson
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Santa Clara Trip”
3 of 5 bubbles Reviewed August 18, 2013

Just OK. In a nice location, but the grounds were dirty. Disappointed as other Super 8's are nice.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank HpyCmpr236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 reviews from our community

Traveler rating
    37
    70
    46
    48
    67
See reviews for
86
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85
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Any
English first
Adelaide, South Australia, Australia
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed August 10, 2013

We stayed at this hotel on 8 August 2013. The room appeared ok from first glance on opening door except for a strange layout - it had a parapet wall about 3 feet high poorly constructed from glass bricks which separated the bed from the desk???
I managed to knock my car keys and they fell behind the bedside cabinet. I pulled the cabinet forward to extract my keys and I then realised just how filthy this room was. Together with my keys I extracted 2 chicken bones from the layer of fluff and dust that indicated the room had not been properly cleaned in at least a year. This made my look around the whole room and I noticed that the carpet edge and skirting on the wall was also covered in dust all around the perimeter of the room. When I looked in the corner near the desk I saw a ball of hair the size of a golf ball. A previous occupant had cut their hair, scrunched it in a ball and thrown it in the corner in an open area? Still it had not been vacuumed away or picked up which was clear evidence cleaning was cursory at best.
The High speed Internet (ha) was one bar and pathetic.
The shower bath spigot change over partially worked so that at best you could diver 50% of water to shower head which leaked and sprayed only a weak spray while the spigot on the bath provide another spray.
The bed was very ordinary.
Breakfast was at the lower end of the usual Super 8 standard. 2 tables in an area the size of a large bathroom. People waiting to find a seat, milk ran out - something always runs out at S8 breakfast. Is food rationed ? Only grape jelly, no fruit, undrinkable coffee - never mind Maccas breakfast was down the road.
I am writing this from my room on 9 August at LaQuinta in Sacramento which as usual is excellent. Unfortunately sometimes there is no LQ and we have to resort to S8 and their miserliness which I can tolerate but not a downright filthy room.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank J0hnMcKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Jose hotels

Highland
2 reviews
4 of 5 bubbles Reviewed July 30, 2013

I was nervous because of the rather unfavorable reviews I had read about this property. This hotel exceeded my expectations. It was clean, quiet, and comfortable. The daytime check-in staff was very friendly and helpful. The night clerk was surly and rude. Outside of that, It was a pleasant experience.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rose Garden

Property: Hotel Rose Garden
Address: 1860 The Alameda, San Jose, CA 95126-1781 (Formerly Super 8 San Jose Airport/Convention Ctr. Area)
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 75 Hotels in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Rose Garden 2*
Number of rooms: 48
Official Description (provided by the hotel):
The Hotel Rose Garden is San Jose's newest independent hotel. We have recently converted from Super 8 San Jose and are embarking on a project to develop one of San Jose's premier boutique style motels. The Hotel Rose Garden is located just 1 mile from San Jose's Mineta International Airport. Located on The Alameda off of Interstate I-880, The Hotel Rose Garden is located in The Heart of Silicon Valley offering a perfect place to stay for visitors to San Jose or business travelers looking for a corporate housing in Silicon Valley and The South Bay. With hundreds of rose bushes throughout the hotel, The Hotel Rose Garden invites you to our beautiful San Jose accommodations. ... more   less 
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Also Known As:
Super 8 Motel - San Jose Airport/Santa Clara Area Hotel San Jose
Super 8 San Jose
Super Eight San Jose
San Jose Super Eight
San Jose Super 8

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