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“Disgusting” 1 of 5 bubbles
Review of Hotel Rose Garden

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Hotel Rose Garden
Ranked #52 of 76 Hotels in San Jose
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263 reviews from our community

Traveler rating
    36
    70
    44
    48
    65
See reviews for
84
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84
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Any
English first
Munich, Germany
1 review
5 of 5 bubbles Reviewed March 13, 2013

After my stay I can only say : thanks! I found their staffs really friendly and helpful; the room was clean; the Wi-Fi worked well; the café latte is ok. I found my room calm, but remark it was a calm period (in February, during the week) of the year (it is true that the walls are not that thick) so not so many guests.

Bus stop is just next door (bus to center); mexican restaurant on site.....

Overall I am really glad.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ky9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antioch, California
2 reviews
5 of 5 bubbles Reviewed February 24, 2013

Stayed here, months ago, and promised to write a great review, and feel awful it took me this long. Low prices, yet the staff makes you feel like a million bucks! Friendly at check-in very accomidating. Was pleasantly suprised to find a mexican resturant on site, and there was a taxi ready to whisk us away! The rooms were very, very large which was great because we weren't disturbed by noise, it felt like we had our own retreat. Avez who works there went above and beyond to make sure our every need was met! Highly reccommend! Best bang for your buck! WIll definately come back again!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank klrc520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed December 5, 2012

They said they had wifi- thats a lie. I asked them why it wasnt working and why it kept going out once i am connected. They said because of the rain. Wow! The lights were out so i had to get them exchanged. The washroom was so dirty that i was scared to take a shower thinking id get dirtier than before the shower.

Breakfast was a disaster from the milk to the bread. Not only was their stuff stale but also unhygenic. Some of the towels were so old they were yellowish white. there was chewinggum stuck to the carpet. The fridge was unplugged which is why it was infected with fungi and other unwanted stuff. Was there for 6 days which is why we had to get groceries, however it all went bad thanks to the dirty fridge.
We were there for a business convention that takes place every 3 months. Inspite of booking 10 rooms together they treated us like crap .
Before checking out we told them our concern and they said 'if you dint like it and were not satisfied why dint you leave The first day of your stay'. After haearing that i knew i was dealing with a bunch of amateurs.
What was dissappointing is that the manager was saying all this. Manager and owner is the same person.
After that we decided to call the third party that booked our reservation. When the manager found us saying all this to the third party in the lobby of the hotel, thats when all hell broke lose .a few guest that lived there shared the same views. Thats when the owner ,aka -manager asked us to leAve the property. It was a complete disaster. Be wise, stay elsewhere!
If you like being treated like crap and like sleeping with dump, this would bethe place. To be.

Room Tip: Choose any other hotel but this one !
See more room tips
  • Stayed December 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Satyen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Rose Garden

Property: Hotel Rose Garden
Address: 1860 The Alameda, San Jose, CA 95126-1781 (Formerly Super 8 San Jose Airport/Convention Ctr. Area)
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 76 Hotels in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Rose Garden 2*
Number of rooms: 48
Official Description (provided by the hotel):
The Hotel Rose Garden is San Jose's newest independent hotel. We have recently converted from Super 8 San Jose and are embarking on a project to develop one of San Jose's premier boutique style motels. The Hotel Rose Garden is located just 1 mile from San Jose's Mineta International Airport. Located on The Alameda off of Interstate I-880, The Hotel Rose Garden is located in The Heart of Silicon Valley offering a perfect place to stay for visitors to San Jose or business travelers looking for a corporate housing in Silicon Valley and The South Bay. With hundreds of rose bushes throughout the hotel, The Hotel Rose Garden invites you to our beautiful San Jose accommodations. ... more   less 
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Also Known As:
Super 8 Motel - San Jose Airport/Santa Clara Area Hotel San Jose
Super 8 San Jose
Super Eight San Jose
San Jose Super Eight
San Jose Super 8

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