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“Surprisingly awesome”

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Hampton Inn & Suites San Jose
Ranked #11 of 75 Hotels in San Jose
Certificate of Excellence
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Surprisingly awesome”
Reviewed March 27, 2014

I booked this hotel at the last minute which was part of a hotwire vacation deal. I was not expecting much, as this was listed as 3 star. Boy, I am so pleasantly surprised, the rooms are large, very clean, and the bed/lines are really nice.
The amenities are great, an indoor pool, fitness room with 4 or more treadmills, and a laundry room. Free coffee, tea and soft drinks along with fresh popped popcorn all day. A nice breakfast and an evening cocktail hour all free.
The staff is friendly and informed about the city and had great advice about restaurants frequented by locals. Try the BBQ at Rudy's.
I would stay here again when visiting San Antonio

Room Tip: Ask for a higher floor on the quiet side of the building
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wallaceneff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
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    13
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163
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Napa, CA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 23, 2014

The staff at this hotel is the most professional, helpful and accommodating of any hotel (not just Hampton Inn's) that I have encountered. They made our stay completely enjoyable. We were part of a large wedding party that needed a lot of direction and help. At all times, the staff was available and willing to help everyone. My father, who is in a wheelchair, also attended. The staff anticipated his needs and made his stay as comfortable as possible.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed February 28, 2014

This hotel is located adjacent to a large equipment rental yard. The noise level is high enough that the hotel provides EARPLUGS to all guests. Room quality is average at best, and the room ammenities are older and shabby in appearance.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 308curtisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Home
Level Contributor
305 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 27, 2014

I always rate facilities on two features: the physical plant and the employee attitude.
the physical was fairly good, clean and convenient. my room was quiet, large, and made a great sleep environment. the suite part added a microwave, fridge, sink and more storage. bathroom was also spacious and I did enjoy the gravel imbedded into the tub for safety in standing under the shower. the exercise room had aerobic equipment and some weights and was adequate for a daily stretch and heart rate check. but this hampton failed the employee tests. the attitude was not poor, but just neutral. no smiles, no glad-you-are-here welcome, that I have found especially prevalent at the Hampton chain elsewhere. in the morning, I asked regarding the single hot egg dish, and of course it contained meat, which I don't eat. last hampton kitchen help not only offerred but made me hot fresh eggs, not here! didn't even offer. not the worst thing in the world, because there were some hard boiled eggs available, but it is that very attitude that will cause me to return or skip a return to the facility where I am made to feel welcome.
breakfast was a mix of real oatmeal, whole fresh fruit, and some cut up canned versions. waffles, breakfaset pre made egg with meat adn breakfast meat.
perhaps the best part, is that this is part of the hilton chain and close the the san jose airport with a shuttle. and last, maybe I get sticker shock but the cost of this room (279) was identical to what I pay at a top name hotel elsewhere. A bit more than the 119 at my last hampton property!

Room Tip: hard to find one close to the airport. all seem to transmit take off and landing sounds
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotelmavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristow, Virginia
Level Contributor
697 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
Reviewed February 16, 2014 via mobile

Typical Hampton Inn in a so so location. Two buildings not connected. I was in the second building which was always locked. Parking lot small and dark. Room was very clean and bed comfy but pillows hard as a rock. Remote went out in living room tv and fixed next morning. Breakfast buffet was pretty good. Stopped by evening reception once and they were out of good, more coming. All seats were taken. Juice fridge in room but no plates, silverware or glasses. This was the only hotel in the area I could find the govt. rate.

Stayed February 2014, traveled solo
Helpful?
Thank kes1639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lancaster, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed February 13, 2014

Need a great hotel here is the place to go. The staff is great and they are very helpful and friendly. The location was close to a lot of good restaurants. The hotel has easy access to the expressway and is close to the University without all the drama. I was there with the family and felt very safe. I would definitely stay there in the future.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Alisha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites San Jose

Property: Hampton Inn & Suites San Jose
Address: 55 Old Tully Rd, San Jose, CA 95111-1910
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in San Jose
#7 Business Hotel in San Jose
#7 Best Value Hotel in San Jose
#10 Romantic Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites San Jose 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
If you're looking for a hotel in San Jose where you can relax and unwind, you've come to the right place: the Hampton Inn & Suites® - San Jose, CA. We're conveniently located less than 5 miles from downtown San Jose, the SJ Convention Center and (SJC)San Jose Airport. Plus, we're close to great local attractions like Great America amusement park, Raging Waters Waterpark, the Winchester Mystery House, and Santana Row Shopping District. You'll find it all just minutes from our comfortable San Jose hotel... Stop by and see what we have to offer! We love having you here. ... more   less 
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Also Known As:
Hampton Inn And Suites San Jose Hotel San Jose
Hampton Inn San Jose
San Jose Hampton Inn

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