I frequently stay at Hamptons because I'm a HiltonHonors member and get free nights. That being said, not all Hamptons are as good as the others. This one is average, with some good points and bad points. Speaking of points - this one was 30,000 points per night compared to 20,000 for the newer one in Morgan Hill. If you're just driving through San Jose, I'd drive the extra 30 minutes or so to the one in Morgan HIll.
We stayed here at the end of May, 2013 for one night. I was traveling with my teenage son.
Good points: the room with our 2 queen beds was large and had plenty of room. Not as large though as the Hampton we stayed in the next night (it also had a chair and ottoman). Beds were comfortable and we had plenty of towels and toiletries (although no shower cap - yeah I actually use them!)
The location for us was okay. I lived in San Jose for 15 years so I had no problems finding it from airport. But for those not from the city, it may not be so easy as you have to navigate a lot of busy streets to get here. Not an "airport" hotel by any means and not really close to downtown. So I think the location is sort of weird. We visited friends in south San Jose - about 10-15 minutes away. It's just off Monterey Road, which is convenient, but sort of a shady area of town. Not the sort of place you can walk from to restaurants, shopping, etc. Car is definitely needed.
Despite the area being busy, our room was quiet. However, I did notice that they were doing construction and painting, so if you were a late sleeper you'd be out of luck. Not sure when all of this will be done. The positive is that the Hotel does have a fresh clean look to it. I noticed that they were completing a second building - didn't appear to be open yet. So this will be quite a large property when done.
As we were out visiting friends that night, I didn't notice that the TV wasn't working until morning. Not a huge thing, but I do like to watch the local news in the morning.
Where they fell short was the breakfast service. I noticed that the employee in charge of the restocking the breakfast area was more busy socializing with the painters that keeping the food restocked. I noticed that waffle mix was about empty. Didn't see anyone around so I told the front desk clerk. He said that "oh, this happens because families come down on the weekend and they all have waffles and we run out." Well, first of all, it was Friday, not a Saturday or Sunday, and there weren't any families - primarily business people. Secondly, the employee was slacking off and not doing her job. At the Hampton in Morgan Hill I saw the breakfast person constantly buzzing around and keeping the area looking neat, clean, and restocked - a stark contrast to this Hampton.
However, they did have complimentary cookies when we arrived, as well as a little cocktail party (wine/beer/appetizers), so this extra service was appreciated (didn't have this in Morgan HIll).
Overall, good. Just a few little issues with breakfast service and TV not working.
- Official Description (provided by the hotel):
- If you're looking for a hotel in San Jose where you can relax and unwind, you've come to the right place: the Hampton Inn & Suites® - San Jose, CA. We're conveniently located less than 5 miles from downtown San Jose, the SJ Convention Center and (SJC)San Jose Airport. Plus, we're close to great local attractions like Great America amusement park, Raging Waters Waterpark, the Winchester Mystery House, and Santana Row Shopping District. You'll find it all just minutes from our comfortable San Jose hotel... Stop by and see what we have to offer! We love having you here. ... more less
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- Also Known As:
- Hampton Inn And Suites San Jose Hotel San Jose
- Hampton Inn San Jose
- San Jose Hampton Inn