Keeping this quick and simple, as much of my comments have already been said.
Nice hotel, with recently upgraded and remodeled rooms. Convenient location, especially if you need to be close to the SJ convention center. VERY hit-or-miss service with the valet and front desk staff. However, the concierge and "At Your Service" operator are great.
I did want to underscore another reviewer's comment regarding value. This place really does nickel + dime you for every little thing. For example, the going rate for internet access at most hotels (and nearly all the other Marriott hotels) is $9.95 a day. At the SJ Marriott, it's $12.95 from noon until noon. Making a toll-free (800, 866, 877 #) call? That will cost you. Forgot to pack toothpaste? The hotel will provide some but you'll see on your bill later that they charged you for it.
Finally when booking at this hotel, or anyplace in downtown SJ for that matter, is keep the cost of parking in mind. The hotel only offers valet parking which is $25 a day. Parking next door at the convention center is $18/day with no in and out privileges. There's also a $13 and $15 lot a few blocks away. Overnight street parking is not allowed in downtown SJ without a permit.
All of this just adds to the overall frustrating regarding value for your money because so many other hotels include these things as part of the guest experience (or just aren't as expensive).
BTW, this is coming from someone who travels for a living and is away from home 200+ nights a year, so I have quite a bit of perspective on this.
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- Also Known As:
- San Jose Marriott Hotel San Jose
- Marriott San Jose