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“Very pleasant stay - Hyatt House is good new option” 4 of 5 bubbles
Review of HYATT House San Jose/Silicon Valley

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HYATT House San Jose/Silicon Valley
Ranked #2 of 76 Hotels in San Jose
Certificate of Excellence
San Diego, California
Level Contributor
121 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“Very pleasant stay - Hyatt House is good new option”
4 of 5 bubbles Reviewed May 16, 2012

I stayed here while visiting my son who lives nearby. I like this line better than Hyatt Place. I reserved a king room for $80/night for three nights and was upgraded to a studio suite overlooking the front of the hotel (Hyatt Passport member). There was a lot of construction around the hotel but the noise wasn't too bad inside the room so good soundproofing. The location was very convenient for me but I didn't have to drive anywhere. There's a Fresh & Easy grocery next door and several good casual dining eateries across the parking lot.

All the staff I encountered were very friendly. I was able to check in about noon and the front desk clerk walked me into the lobby to explain where everything was. There's a business center with four brand new Dell computers (they were being installed when I checked in), chairs in the lobby, a bar with billiard table, and breakfast area with lots of seating. Outside was a fire pit with comfortable chairs, and a small pool. I did use the pool for a couple of hours and appreciated the large towels and outside showers.

The room itself was comfortable, with a king bed, desk area with large flat screen TV, L-shaped sofas, very well equipped kitchenette (more than enough equipment to make meals) with full size refrigerator, sink area with light up make up mirror, and walk in shower and toilet room. Bars of face and bath soap were provided, along with pump bottles of soap and lotion by the sink, and bath gel and shampoo/conditioner in the shower. Only two things were missing that would have been appreciated - dining table, and full length mirror. Apparently only some of the rooms have mirrors. I assume bedroom rather than studio suites would have tables but don't know. The wifi in the room worked fine.

The breakfast buffet included made to order omelets, hot trays with eggs, meat, potatoes, and french toast or pancakes. There was also dry cereal, breads and muffins to toast, fruit salad, yogurt, soy milk, and instant oatmeal with toppings. Also fresh juice and coffee. It was similar to a Hampton buffet - more hot dishes but less pastries, better than Hyatt Place buffets, but not as good as Residence Inn, Homewood Suites, or Embassy Suites.

With a good rate, I would be happy to stay here again.

  • Stayed May 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MGreene16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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487 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
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English first
Dallas, Texas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 8, 2012

As someone who travels weekly for business, is attached to Starwood and has never stayed in a Hyatt, I was very pleasantly surprised by this hotel.

Pros:
- Age of the hotel: One of the biggest pluses of this hotel is that it is fairly new and you can tell; no strange odors, stains, cracks, chipping or other things you might see in an older hotel.
- Atmosphere: While I’m not one to mingle with strangers by the bar in the evenings, I do like to feel that my hotel is lively enough to attract a crowd. There are always people in the lobby area having meetings or playing billiards or having a late dinner, etc. And yet, I was never bothered by noise during all of my stays here.
- Location: Located right off of a major highway, the hotel is also across the street from restaurants, Target and nearby businesses.
- Extra Touches: The hotel provided small touches like setting out cookies and apples for guests each evening, recognizing me when I walked in week after week and promptly responding to requests for help.

But perhaps the biggest perk that sold me on this hotel was the fact that I was given a room with an X-Box Kinect in it during my first visit. I would never have said that an X-Box Kinect in a hotel room would sway my decision on where to stay during a business trip, but being able to come back to my room and unwind (and even exercise) with dance games, adventure games, Halo, etc was a huge plus for me (although not for my neighbors below me I’m sure). When I inquired about how many rooms have the Kinect, the hotel staff said they would soon be offering a Kinect rental as part of the gift shop so anyone can play during their stay.

Cons:
- The location was great for business, but I’m not sure someone traveling for pleasure would find anything special about the hotel – particularly with kids.
- While I appreciate the efforts to conserve, I do miss actual soap bars & shampoo bottles at this hotel (the shampoo and body wash is contained in a dispenser in the shower). The quality of product is good and I understand the reasoning behind the dispensers – just something to keep in mind if you are like me.

Definitely gives this one a shot if you’re in the area.

  • Stayed February 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rachel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
562 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
3 of 5 bubbles Reviewed April 29, 2012

Recently opened, Hyatt House, designed for business travelers and somewhat longer stays is a sterile looking, bland structure. It's hard to find but suffices.

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank damg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

Good hotel for larger families. Close, but not too close to airport. Suburban setting. Phenomenal rooms, good breakfast buffet. Good for business travel as well.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PNWTraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle, wa
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 8, 2012

We went down to the Bay area over Christmas break to catch a few college basketball games. We had to be central to Stanford, Santa Clara and Oakland. This hotel is amazing. If it were in a major city It's rates would be 300-400/night. Nice pool, great rooms. The rooms are spotless and are more like suites. Full refrigerator, microwave, dishes, etc. The complimentary breakfast was to die for, with omelet station. Never crowded, we were one of two families at 7am dining before our flight back home. Free parking in the garage behind the hotel. Strip mall adjacent to the property has everything you need to stock up for an extended stay (Target).

Room Tip: West side of the building gets you a sunset view, not much else to see. But you're not staying t...
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  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank postaltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed April 6, 2012

This is a new hotel that was built in a business district of Silicon Valley. Since the hotel was new, the hotel was in pristine condition. Small but welcoming lobby with staff who were ready to help. At check-in I was even offered a quick tour of the facilities - what a nice touch!

The room was small but it's got everything. The bathroom had a large shower, which is definitely a plus.

The one thing I did recommend the hotel was about the breakfast time. The free breakfast (which again is a plus) ends at 10am on Sundays. There were still people who slept in that got downstairs at 9:55... and there was almost no food left. The staff, however, did stay to make more omelettes for those who came down later, which was very kind of them to do.

A wonderful experience and I recommend it to others.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank andy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed April 2, 2012

This was a welcomed change compared to staying at the many run down Silicon Valley hotels in the area. I will very likely make this my new home away from home now. There are several restaurants and a Target right next door which is very convenient for buying groceries and other needs. All in all, I was very impressed with this place and sleep great..

  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kaotic363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT House San Jose/Silicon Valley

Property: HYATT House San Jose/Silicon Valley
Address: 75 Headquarters Drive, San Jose, CA 95134 (Formerly Hotel Sierra San Jose - Silicon Valley)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 76 Hotels in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT House San Jose/Silicon Valley 3*
Number of rooms: 164
Official Description (provided by the hotel):
The HYATT House San Jose/Silicon Valley delivers guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 164 guestrooms + suites feature flat panel TVs, and MP3 docking stations while free details include breakfast with made-to-order omelets, Seattle's Best brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating . Providing easy access to Highways 237, 880 and 101 with San Francisco just an hour away. ... more   less 
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