I read the reviews and saw the Travelzoo special of $99. The front desk clerk was very nice and accommodating. We were offered a room in the same building where a wedding reception was taking place. He was very upfront about the noise, and assured us that the party will be winding down at 11:00pm. There was neither a bellman to assist with luggage and nor a valet attendant to park the car, and thought that it was odd that a nice and classy hotel like this one had no one to assist with luggage or valet service. How strange! The bartender and the houseman were very nice in pointing out where the room was located after they knew that we were having difficulty finding the building that housed us. Upon getting to the room, it was a small room, but the furnishings were updated and clean. The only things that bothered me was the mattress was already too worn out (it actually felt that it sloped on the right hand side) and there were spiders in the room. Bathroom had nice amenities and is a good size. Overall, the room furnishings and the overall grounds were clean. Service is professional and efficient. The express check-out was prompt and efficient. I will try another room when I return to the hotel. It was just an average stay this time. Looking forward to check into a larger room.
- Official Description (provided by the hotel):
- Once a lavish private estate, the Hayes Mansion stands as one of the South Bay's most impressive and distinctive historical structures. Surrounded by lush, emerald green lawns, accented with gardens of vibrant, colorful flowers and guarded by towering palm trees, the 100-year old estate has been refurbished, upgraded and transformed into a luxurious hotel, resort and spa. The Dolce Hayes Mansion, steeped in tradition and rich in history, provides visitors with an extraordinary experience. Leisure guests can enjoy a walk in the park, working out in our fitness center, swimming in our pool, relaxing in the spa, or having a delicious meal in either our restaurant or bar. ... more less
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- Also Known As:
- Dolce Hayes Mansion Hotel San Jose
- Dolce Hayes Mansion San Jose