We stayed for 2 nights because we got a great deal on Travelzoo. The grounds are amazing. We walked all over the property. The room was very comfortable, and we enjoyed sitting on the balcony of our room watching the sun set between the palm trees. We had one meal in the restaurant- a breakfast buffet. The food and service in the restaurant were very good. However, every time we needed to speak to a member of the front desk staff, they were nowhere to be found. This happened three times: when we checked in, when we stopped by to ask that more towels be sent to our room (there was only one set of towels for two people), and when we checked out. All of these transactions were during normal "business" hours. It was the only frustrating part of the experience. There was a conference and a wedding happening during our stay, so perhaps that accounts for the absence of the staff. We would probably stay here again, but build some extra time into your schedule to search out a staff member if you need assistance.
- Official Description (provided by the hotel):
- Once a lavish private estate, the Hayes Mansion stands as one of the South Bay's most impressive and distinctive historical structures. Surrounded by lush, emerald green lawns, accented with gardens of vibrant, colorful flowers and guarded by towering palm trees, the 100-year old estate has been refurbished, upgraded and transformed into a luxurious hotel, resort and spa. The Dolce Hayes Mansion, steeped in tradition and rich in history, provides visitors with an extraordinary experience. Leisure guests can enjoy a walk in the park, working out in our fitness center, swimming in our pool, relaxing in the spa, or having a delicious meal in either our restaurant or bar. ... more less
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- Also Known As:
- Dolce Hayes Mansion Hotel San Jose
- Dolce Hayes Mansion San Jose