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All reviews grounds are beautiful silver creek palm plaza residential neighborhood nice park conference center breakfast buffet beautiful hotel main building pool and hot tub san francisco silicon valley wedding dolce property event retreat
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Reviewed March 19, 2019

The ground here are impressive. The rooms are not. It is pricey, but not compared to other hotels in the area. Not much around the hotel though. I would stay again, if the price is right, but do not expect an exceptional room. Seems like it might be a nice place for a conference.

Date of stay: November 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Geoff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickM-GuestServices, Manager at Hayes Mansion, responded to this reviewResponded March 24, 2019

Thank you for sharing the details of your 2018 stay. While we are thankful you chose the Hayes Mansion as your host in San Jose, we do apologize for not fully meeting your expectations. We are glad to learn you were happy with the beauty of the grounds and we certainly appreciate your feedback regarding the rooms. We can assure you your feedback has been shared directly with our management team for internal resolution, and please know we are currently planning renovations of our guest rooms and other areas of the property. It is our sincere hope to one day have another opportunity to provide you with the flawless experience you were in search of.

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Reviewed February 12, 2019

The rooms are excellent and the buffet breakfasts, lunches and dinners are exceptional. The Conference Center is very convenient along with the coffee, tea and snacks placed in the hallways. Parking is free, convenient and safe. The wifi worked perfectly throughout the facility.

Date of stay: February 2019
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
4  Thank 4Antioch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickM-GuestServices, Manager at Hayes Mansion, responded to this reviewResponded February 14, 2019

Thank you for submitting this 5-Star review of your recent conference stay at the Hayes Mansion in San Jose. Your comments referencing your satisfaction with the accommodations and the many amenities you enjoyed are greatly appreciated. It is our perpetual goal to create special stay experiences for each of our valued guests and we are delighted to know you enjoyed all aspects of your visit. It was a distinct pleasure serving you and we hope to welcome you again soon.

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Reviewed February 5, 2019 via mobile

I always wanted to stay in a Hotel that had History attached to it .
What better Hotel that Hayes Mansion this is anHotel that is over 100 years attached to it in the late 1880 it was burnt down and was newly built .
It’s a beautiful place , Rooms are nice and accommodating needs some updates though .
The Banquets Department and rooms were all great .
Restaurant opens for Breakfast and lunch but Dinner you have to go to the Palm Plaza Lounge Bar .

Date of stay: February 2019
Trip type: Traveled on business
1  Thank 377tariqf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickM-GuestServices, Manager at Hayes Mansion, responded to this reviewResponded February 14, 2019

Thank you for sharing a review of your stay at the Hayes Mansion in San Jose. We are exceedingly pleased to know you enjoyed the beauty of the property as well as the historical aspect of the Mansion. We also greatly appreciate your lovely comments regarding the rooms and the restaurants outlets available on property. Our staff make every effort to ensure expectations are surpassed and we are thrilled to learn your entire experience was both comfortable and enjoyable. Thank you for allowing us to host you, and we look forward to having the pleasure again in the not too distant future.

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Reviewed January 25, 2019

We stayed 3 days. It was terrific to have a wonderfully equipped gym. The internet was fast and easy to access. The beds are very comfortable. The shower was great. Love the soap, shampoo all in shower tub containers. Hope to return in the future.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Garvp175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickM-GuestServices, Manager at Hayes Mansion, responded to this reviewResponded February 14, 2019

We greatly appreciate having had the privilege of hosting you here at the Hayes Mansion, and we are honored to receive a 5-Star rating from you regarding your stay. We are happy to hear you enjoyed the many amenities we offer, including the free wireless internet service and 24-hour fitness center. Thank you also for referencing the comfort of the bed in your guest room. It is supremely gratifying to know you enjoyed a comfortable, relaxing visit and especially that you plan to return for another stay!

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Reviewed January 15, 2019

This mansion is nestled in a fairly new neighborhood. The mansions has been there many years and still has that old charm. Rooms were looking new due to remodeling. Restaurant on-site was very good. Great place - our friends had a wedding there and it was a perfect setting.

Date of stay: June 2018
1  Thank LexingtonBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickM5289, Manager at Hayes Mansion, responded to this reviewResponded January 24, 2019

Thank you for sharing your 5-Star review and the details of your wedding stay here at the Hayes Mansion in San Jose. We are delighted to know you enjoyed the comfort of your room accommodations, as well as the Palm Plaza Lounge and Silver Creek Dining Room. Our staff make every effort to make each guest feel special and at home while visiting. We hope you will keep us in mind any time your travel needs have your returning to the San Jose area, as it would be honor to welcome you back.

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