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“Love love love this place!” 5 of 5 bubbles
Review of Dolce Hayes Mansion

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Dolce Hayes Mansion
Ranked #3 of 75 Hotels in San Jose
Certificate of Excellence
Bellevue, Washington
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Love love love this place!”
5 of 5 bubbles Reviewed June 28, 2013

Have stayed here a few times and have had family stay here as well. The grounds are beautiful and you would never know you were in the middle of a residential area. It really is strange driving there bc you would not expect a hotel there!

Stayed here for a work "retreat" once and the service was great. Food was always provided and the staff were very helpful. We had dinner at the hotel and it was great!

Also stayed here with the hubby and 18 mo old for a night when we were in the middle of moving. Check in was really quick - i think they could tell we were tired and just wanted to go to the room. The rooms are comfy and fairly sound proof as well! There was some sort of doctors convention/retreat there when we stayed as a family and as loud as they were, you couldn't hear them in the room! The room also had plenty of space for our son to run around and he loved the grounds. Their breakfast buffet is sooooooo amazingly good - it's worth either paying for it or getting a package deal where it comes with the room. There is someone there making custom ommies and they have a huge selection of premade hot food and pastries. They also have a beautiful pool that I have always wanted to try but still haven't - maybe next time!

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Schuett.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review, June 30, 2013
Thank you very much for the fantastic review.

I am so happy we were here for you when you wanted to relax, the work retreat and when you were moving.

Next time I hope you and your family get a chance to relax around the pool, especially your son (if you forget the floatees we will go out and get you some).


Until then only the best of everything to you and your family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,109 reviews from our community

Traveler rating
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    43
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
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English first
Kapaa, Hawaii
Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed June 23, 2013

My wife and I stayed here for four nights with a average Priceline price of $132/ night ... a great deal. Our room was not in the mansion but in an adjacent, newer building. The location was perfect for us (but not so great if you want a downtown hotel), with convenient access to Highways 101 and 85. Our room was comfortable and clean and everything worked well. We wouldn't hesitate to stay here again.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Frank60616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review, June 26, 2013
Thank you very much for the wonderful review and great comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arecibo, Puerto Rico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 21, 2013

On weekend of June 14-17 we attended our cousin's wedding which chose this hotel for its celebration. Beautiful building and landscaping. The rooms are spacious and clean altough sometimes the air conditioning did not work well. We enjoyed the breakfast and lunch buffets at a reasonable cost considering that its location is a little far away from the commercial areas. The front desk was diligent in to find a taxi as we asked for. The service from the employees for the wedding was excellent, so we have an unforgettable weekend as of this.

El personal del restaurante y housekeeping hablan español lo que es una ventaja para los que no manejan muy bien el inglés. Ellos nos atendieron excelentemente por lo cual estamos muy agradecidos.

En fin pasamos un fin de semana maravilloso (wonderful weekend),

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Betsy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review, June 30, 2013
There is nothing better than being a part of a wonderful lasting memory. Thank you very much for your review and wonderful comments. How you remember us is extremely important our goal is to make sure that when you think of the Dolce Hayes Mansion the memory makes you smile.

Congratulations to your cousin and until we see you again keep smiling.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
55 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

all good here - nice grounds, rooms nice and spacious. stayed 3 nights. food was good breakfast, lunch, and dinner. cant find much fault except that they closed the bar one night when it was nice and full and everyone was just having a nice time - i'm not sure what philosophy the bar works on - i'm more of a stay open when you're full kinda guy.. other than that - this place is really nice. great lawns to lie around on and read a book..

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chris c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HayesMansion, Front Office Manager at Dolce Hayes Mansion, responded to this review, June 9, 2013
Thank you for your kind words; we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

The building and grounds are beautiful and would make a lovely backdrop for a wedding. We enjoyed the lovely bar area and the pool. The rooms are a bit tired but clean. Our a/c didn't work well, making it warm for sleep. They have a nice breakfast buffet in the morning. The weekend rate of $109 was a steal.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LBSanFran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny SoCal
Level Contributor
120 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed May 30, 2013

My family and I stayed at this hotel for 4 days..Amazing rooms, super comfortable beds and great food! Staff super friendly and helpful. It was so relaxing that we actually decided to spend one day swimming, walking the grounds and hanging out instead of our original plan to go to San Fran. ( Been there plenty of times). We will be back again for sure! Only con here is that the main downtown area (Santana row, etc. ) was further away than we thought. Small inconvenience for such a great hotel....

Room Tip: Ask for a pool or grounds view so you don't get a view of the street.
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LMRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

In 2013 I presided over a 4-day event which used just about everything this place has to offer for conferences and WOW was I impressed!

Without a doubt the best aspect was that the hotel staff is the best I've ever worked with: from delivering a spare power cable to my room (I forgot mine and they had one in lost and found) to keeping multiple deliveries in luggage storage, from answering questions and facilitating registration to having their A/V crew customize the package based on daily feedback, it was great!

Very good free wifi (but that doesn't entirely make up for the fact that there is zero cell service inside the main building). Beautiful grounds (but be prepared that the hotel is a little isolated, so you can't just step outside for things you might want). Tasty food on site for bar snacks, in the restaurant, or catered. Wide variety of rooms for meetings. Ample free parking. My suite had a great layout and the balcony overlooking the pool was wonderful (but too hot during the day to enjoy). It was amazingly quiet. There were many casual areas including lovely outdoor areas to enjoy day or night.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jennywaggo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dolce Hayes Mansion

Property: Dolce Hayes Mansion
Address: 200 Edenvale Ave, San Jose, CA 95136-3309 (Formerly Hayes Conference Center)
Phone Number:
Location: United States > California > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in San Jose
#5 Business Hotel in San Jose
#6 Romantic Hotel in San Jose
#7 Family Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dolce Hayes Mansion 4*
Number of rooms: 214
Official Description (provided by the hotel):
Once a lavish private estate, the Hayes Mansion stands as one of the South Bay's most impressive and distinctive historical structures. Surrounded by lush, emerald green lawns, accented with gardens of vibrant, colorful flowers and guarded by towering palm trees, the 100-year old estate has been refurbished, upgraded and transformed into a luxurious hotel, resort and spa. The Dolce Hayes Mansion, steeped in tradition and rich in history, provides visitors with an extraordinary experience. Leisure guests can enjoy a walk in the park, working out in our fitness center, swimming in our pool, relaxing in the spa, or having a delicious meal in either our restaurant or bar. ... more   less 
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Also Known As:
Dolce Hayes Mansion Hotel San Jose
Dolce Hayes Mansion San Jose

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