I just spent three nights at this hotel while visiting a nearby university with my son. There really aren't many hotels in the vicinity, so I was a bit apprehensive about what we might find. I have to say I was pleasantly surprised. Every single one of the staff we met was very personable and "real". They were interested in what we were doing, had great advice and responded very quickly to all of our requests and questions. Whether it was where to grab a great pizza, or how to avoid the craziest of LA traffic. No question, the staff made our stay. Give them all a raise!!
One to the nuts and bolts..... If you've stayed at a HIE previously,the style of the hotel is pretty standard. Nice outdoor pool and hot tub in the courtyard at this one, though. All of the room doors face into this courtyard, so access is only through either the lobby or a locked gate from the parking area which requires your room key for access. Beautiful flowers, lush grass, and a pretty walkway in the courtyard. Breakfast was standard, but more than adequate. Hard boiled eggs, yogurt, granola, cereal, bagels, juice (passionfruit!), even an automatic pancake maker - yummy! Plenty of free parking and the town of San Dimas was clean and safe.
Room was bigger than I thought it would be. Two double beds, a sleeper sofa, desk, armchair, microwave, mini fridge, wet bar type sink. Nice wide vanity area so all three of us had room for our toiletries. Super clean bathroom!
The only items I would offer the management as areas for improvement would be the following: the tiles running around the top edge of the pool and hot tub could use a good cleaning. Carpeting in the room seemed to need a cleaning even though the rest of the room was spotless. The A/C in the room is really noisy.....hard to hear the TV when the AC is running, plus it seems to shut down and not want to restart.
Overall, I would give this hotel a big thumbs up. Price was good for California standards as well.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites in San Dimas, California Ideally situated just outside of Los Angeles, our hotel easy access to Ontario and Los Angeles International Airports, as well as major attractions such as Universal Studios and Disneyland. Just one mile from the hotel, downtown San Dimas features restaurants, shopping and historic sites such as the Pacific Railroad Museum. Visitors lodging in San Dimas can also picnic at the Frank G. Bonelli Regional Park, attend a racing event at NHRA Pomona Dragway, cool off at the Raging Waters Park, ski on Mt. Baldy or visit the stars in Hollywood. Business travelers will appreciate our accommodations near businesses such as Ready Pac Produce, Rain Bird International, Clayton Industries. Brown International and Blue Ribbon Star Inc. are also located less than four miles from our hotel. We also offer a 24-hour Business Center for your convenience. During your stay, enjoy our exceptional hotel services, including free Internet access and a complimentary breakfast. An outdoor pool and whirlpool, courtyard patio and a guest laundry are also available. As you prepare to visit the Golden State of California, be sure to check out our excellent deals and book your trip today.Take a virtual tour of the hotel. ... more less
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- Also Known As:
- Holiday Inn Express San Dimas Hotel San Dimas