I'm a IHG Gold Member and frequently stay at this hotel chain for work. I recently stayed for multiple days with my husband and infant son. I called ahead of time to arrange a crib, and was told it couldn't be guaranteed. When we got there they informed us that the crib was now broken. I asked if they were planning to buy a new one, but couldn't get an answer. We ended up using the broken one (our choice), but the whole thing was a bit of a challenge. The hotel itself is relatively new, but you can already see many maintenance issues being ignored (water damage in bathroom, peeling paint throughout hotel, etc.). Amenities are limited, coffee is not provided throughout the day, and the breakfast is more limited than in other HIE hotels. If you stay in this hotel soon, it may be ok, but in a year or so, I'm guessing that the maintenance issues and cleanliness will be a real problem.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites in San Dimas, California Ideally situated just outside of Los Angeles, our hotel easy access to Ontario and Los Angeles International Airports, as well as major attractions such as Universal Studios and Disneyland. Just one mile from the hotel, downtown San Dimas features restaurants, shopping and historic sites such as the Pacific Railroad Museum. Visitors lodging in San Dimas can also picnic at the Frank G. Bonelli Regional Park, attend a racing event at NHRA Pomona Dragway, cool off at the Raging Waters Park, ski on Mt. Baldy or visit the stars in Hollywood. Business travelers will appreciate our accommodations near businesses such as Ready Pac Produce, Rain Bird International, Clayton Industries. Brown International and Blue Ribbon Star Inc. are also located less than four miles from our hotel. We also offer a 24-hour Business Center for your convenience. During your stay, enjoy our exceptional hotel services, including free Internet access and a complimentary breakfast. An outdoor pool and whirlpool, courtyard patio and a guest laundry are also available. As you prepare to visit the Golden State of California, be sure to check out our excellent deals and book your trip today.Take a virtual tour of the hotel. ... more less
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- Also Known As:
- Holiday Inn Express San Dimas Hotel San Dimas