We stayed at this Holiday Inn Express from 4/12/12 to 4/16/12. Business has brought me to the area five times since last summer and I usually stay at a Comfort Inn. Reading the reviews on TripAdvisor and the rate we were able to get (Government) really closed the deal for us.
I checked in to the hotel at 5 pm on Thursday. The lobby was large, open and bright. The young lady at the front desk quickly checked me in without incident and informed me about breakfast hours and free Wifi. When I arrived there were only a handful of cars in the parking lot. The rooms were build facing into a courtyard that contained a pool, hot tub and a grassy area. The pool and hot tub were fenced-in and there were several patio chairs and lounge chairs.
Our room, 129, was on the first floor about mid-way down the corridor. The "suite" had a separate living area with sofa, coffee table, end table, high back wicker chair and a desk with chair. On the other side of a half wall was the TV console, flat screen Philips tv with DirectTV, king-size bed and a settee used as a luggage rack. The granite "kitchenette" was made up of a small fridge, bar sink, shelves, microwave and single-serve coffee maker. The closet was behind a full-length mirrored door and the bathroom counter and shower were also granite. Free amenities included coffee, tea, shampoo, conditioner, body lotion and toothpaste (available in the lobby). The bed had two types of pillows, firm and soft, identifiable by the words embroidered on the pillow case. There was no traditional bedspread like in other hotels, but a small throw was at the foot of the bed and a duvet was sandwiched between two flat sheets. There was an extra, large blanket in the closet but we never used it. Each night stand had a lamp and one had an alarm clock, with the phone being on the other. There was also a hairdryer, iron and board and about 8 wooden hangers. The bed was really comfortable and clean. I thought the bathroom was a little dim, but the shower more than made up for it. A heads up, the bathroom light switch has a motion detector, so if you're in the shower for too long without making much movement the lights will turn off on you. This almost started WWIII between my partner and I. The maid gave us new towels and fresh soap everyday but we never used the lotion or the shampoo.
The first night we had no neighbors as the front desk was smart enough to space us out. The following night our upstairs neighbors were quite loud and you could easily hear foot traffic above our room. Luckily they were only there one night. That was the only noisy incident that I could remember.
For some reason the hotel seemed much busier during the week than on the weekend. Thursday night and Friday night the parking lots were almost full, but then on the weekend it was just about 6 or so cars. Very rarely would I see someone else in the corridor but I did see one guest take advantage of the lounge chairs and hot tub.
Also available in the hotel is a guest laundry. The hotel provides a laundry detergent and fabric softener vending machine, but when I went to use it it was out of soap. I called the front desk and the lady told me they usually keep some up front. On this occasion they were out up there too and she gave me a refund. I was about to go to a local laundromat on East Arrow, about 3 miles away, and buy some powder and fabric sheets.
I see a lot of people complaining about the breakfast, but we liked most of what they served and were grateful that it was a full breakfast bar, not continental breakfast. On weekdays, the breakfast opens at 6:30am, and on the weekend it opens at 7am, something to note. Friday morning we were the first ones in the breakfast area and got fresh fruit, coffee, yogurt and cinnamon buns. The coffee cups had lids so my partner was able to take his to work, but I brought my own reusable cup from home and filled it up. I noticed there were also eggs, sausage, waffles, cold cereals, hot cereals, pastries, tea, milk and various fruit juices. This was one of the most complete breakfast bars I have seen, especially in this price range. If the breakfast bar was not up to your taste Starbucks and Panera were close by as well as IHOP.
We very much enjoyed staying in this hotel and we even extended our stay by one day. The a/c worked well, the black-out curtains very much appreciated and we were able to get some fresh air by opening the window. The area contains several chain restaurants, a Target, Lowes, and Trader Joe's. We bought some beverages and kept them in the fridge along with some snacks for late night munching. San Dimas seemed like a very quiet and settled community and we would love to stay at this hotel again.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites in San Dimas, California Ideally situated just outside of Los Angeles, our hotel easy access to Ontario and Los Angeles International Airports, as well as major attractions such as Universal Studios and Disneyland. Just one mile from the hotel, downtown San Dimas features restaurants, shopping and historic sites such as the Pacific Railroad Museum. Visitors lodging in San Dimas can also picnic at the Frank G. Bonelli Regional Park, attend a racing event at NHRA Pomona Dragway, cool off at the Raging Waters Park, ski on Mt. Baldy or visit the stars in Hollywood. Business travelers will appreciate our accommodations near businesses such as Ready Pac Produce, Rain Bird International, Clayton Industries. Brown International and Blue Ribbon Star Inc. are also located less than four miles from our hotel. We also offer a 24-hour Business Center for your convenience. During your stay, enjoy our exceptional hotel services, including free Internet access and a complimentary breakfast. An outdoor pool and whirlpool, courtyard patio and a guest laundry are also available. As you prepare to visit the Golden State of California, be sure to check out our excellent deals and book your trip today.Take a virtual tour of the hotel. ... more less
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- Also Known As:
- Holiday Inn Express San Dimas Hotel San Dimas