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“Typical Red Robin atmosphere”

Red Robin Gourmet Burgers
Ranked #25 of 87 Restaurants in San Dimas
Price range: $21 - $30
Cuisines: American
Restaurant details
Reviewed July 22, 2014 via mobile

Food was good, service was quick and restaurant was clean (so was rest rooms) There was a large screen TV visible from any table with World Cup soccer on each one. Easy to get in and out of restaurant.

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Thank Joe E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 - 35 of 52 reviews

Reviewed July 1, 2014

Food was up to speed, service was good. We had a wonderful visit to the area, pleasantly surprised by the surrounding area.

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Thank psychemike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2014

We showed up and put in our name. There were only two parties ahead of us, so the hostess told us it would just be a few minutes. A few minutes later the manager came to the front to help the hostess. She asked him if he would seat us. He said he would, so she crossed out our name. The manager went to look for a table for us, but disappeared, never to be seen again. After a few people that showed up after us were seated, I asked her what happened with us. The hostess immediately apologized and took us to our seat.

Drinks were brought, and our order was taken quickly Twenty minutes later I found our waitress and let her know that our food had not been delivered. She apologized and looked into it. Five minutes later the manager reappeared and apologized for our order taking so long. His explanation about the food taking so long was because the restaurant was so crowded. I looked around and commented on the fact that the restaurant was barely half full. Once again, the manager disappeared.

The food was cold, I can only assume that it had been sitting in the kitchen for a while. Apparently the way Red Robin works is, the hostess seats you, your waitress takes your order, inputs it into the computer which the kitchen receives, and when your order is up they have food deliverers bring you your food. Something in that system was broken when we were there. It seemed the manager was trying to help out, but clearly the manager is incompetent.

1  Thank CoupLand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Red Robin has been a family favorite for many years. Excellent burgers (my fav is the Blue Ribbon Burger)... but too big!! I miss the bamboo steamer that used to be on this chain's menu around 10 years ago. Attentive servers and child friendly.

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Thank ATorres439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

Hamburger was large & tasty. The service was fantastic. Our waitress anticipated anything we needed before we asked. Brought us refills before our glasses were empty, extra fries, napkins etc. It is a very noisy place so if you're looking for quiet go elsewhere. If you want a good burger & service eat here!

Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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