We drove an hour from Los Angeles to visit Marstellerz at the Walker House for their Mother's day brunch. Living in Los Angeles we had many choices of restaurants but were excited with what we had seen on their website as it looked beautiful. My mother loves old houses so I thought this would be perfect. I was wrong!
Please, take my advice, eat anywhere but this restaurant. The brunch was 30 a person and I would have still been upset if I spent 10.
The buffet was a joke, cold food that was supposed to be hot and hot food that was supposed to be cold. Store bought, disgusting pastries, looked like they were from a box from the grocery store. They only had plastic cups for juice and Styrofoam for coffee. I am not normally a picky person, but if I am spending 30 dollars a person on Mother's day, I would like to at least drink out of a coffee mug. We waited for them to brew coffee for so long, we ate our entire gross brunch without cofffee. When it did show up, they didn't have decaf! Why kind of restaurant doesn't have decaf coffee? Again, for 30 dollars, they couldn't brew some decaf coffee? We finally got coffee and waited another ten minutes for cream, that I had to hunt down by walking around looking for someone to help me.
The service was non existent, I think the hostess' helped us out more than our server. And at one point I asked, "Where is the dessert?" and the response was, "We are out?" At that point I actually teared up. This is the place I brought my mom, dad and husband to? This is the restaurant that I was so excited about? I made everyone drive an hour, and was willing to drop 140 dollars on THIS place?
The worst part- I asked for a manager and the front desk girls told me that she wasn't there? Wasn't there?! I worked in restaurants for over 10 years, Mother's day is the busiest day of the year, one of the most important! How could she not be there!? The front desk girls told me people had been complaining all day. Everyone sitting on the patio with us was furious and I heard many people up front very angry!
I could go on, but won't. We left hungry and even though my parents were trying to pretend like it was fine, I knew they were going to stop by a fast food place on the way home.
Please take my advice and DO NOT waste your time! I don't want you to go through what we did. There may only be one negative review actually on here but there were many negative comments that day, from everyone!
Hope your Mother's day was better than mine at Marstellerz.