We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service rude staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Best Western Plus Casablanca Inn
Ranked #3 of 18 Hotels in San Clemente
Reviewed August 30, 2012

room was large but the lights around the bath/sink were on a timer so would go off every 3-4 min, No hot water at 7am did report was advised the staff would be in at 8-8.30am after my departure did speak the the female front desk supervisor who advised the same was rude and gave a very bad attitude

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Geoff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (544)
There are newer reviews for Best Western Plus Casablanca Inn
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

445 - 451 of 545 reviews

Reviewed August 22, 2012

We chose this hotel because it is close to the beach (2 blocks) and not far from local restaurants and the city centre. We stayed two nights.

It was clean and comfortable, with pleasant service at reception. The pool area is large and was particularly appreciated by our 10 year old twin daughters.

Breakfast was included and though simple was just about OK.

Overall, good value.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DavidLondon2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

Staff was nice, it's close to the beach and room was clean. Probably when it opened many yares ago, it was meant as a sort of motor-inn and was very modern in those days. AC is old style and noisy, rooms hace pretty thin walls (....). OK to spend a night a leave again.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mvm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Found this hotel on spec on the internet as part of our itinery on our visit to southern california. A very nice good VFM hotel which offered a basic but adequate breakfast. Pool area good and central Spanish courtyard feature very nice. Pleasant staff would recommend this hotel. There is a local beach in walkable distance, and San Clemente village is also walkeable if you are feeling energetic !

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jrogula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2012

This is the second time I have used this hotel and have enjoyed the experience each time. The pool area is always nice and clean and it is five minutes walk from the beach. At a leisurely walk the pier is only 30 - 40 minutes walk along the seafront away. The rooms are kept very clean and the staff are always friendly and helpful.

Room Tip: I always choose the king spa with balcony.
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank julian3524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2012

A friend and I stayed three nights in July. The walk to the beach is much shorter and more scenic than it seems when you first start out along the PCH. There is a very large (for a motel) pool area with padded chaise lounges and hot tub. Rooms are quite large and many were recently refurbished although the quality of the work was not up to par in some areas. Beds were VERY comfortable with good linens. Internet access (wifi) was somewhat iffy at times; good at others
At the time I stayed, I didn't know the difference between a Best Western Plus and Premier. Now I do. This hotel is accurately rated a "plus" and is a very good value for those who want beach access nearby, a friendly and helpful front desk staff, and a good night's sleep.

Room Tip: Talk to the desk clerk about room size and when the room was refurbished. Some rooms have balconies...
  • Stayed: July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sunnypiedmont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

This is a solid mid-range place, on a main street in a quiet neighborhood close to the beach. There is a good amount of parking, clean spacious rooms, two sinks in the generous sized bathroom, clean and well maintained, free wifi. The desk staff were friendly and helpful.

On the downside, I stayed in the new wing, where not as much attention was paid to noise reduction, so I heard my neighbors talk, shower, flush, etc... The breakfast was typical American shrink-wrap - prewrapped everything except some fresh fruit. This part was easily missable except there was no where close to walk for other options.

I would stay again for the price and location.

  • Stayed: July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank davidslc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near San Clemente
2.3 mi away
Hampton Inn and Suites San Clemente
0.5 mi away
Holiday Inn Express San Clemente North
1.0 mi away
The Volare, an Ascend Hotel Collection Member
Show Prices
Show Prices
Show Prices
3.1 mi away
Comfort Suites San Clemente
Comfort Suites San Clemente
#12 of 18 in San Clemente
238 reviews
4.2 mi away
Best Western Plus Marina Shores Hotel
2.4 mi away
San Clemente Inn
San Clemente Inn
#5 of 18 in San Clemente
405 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Casablanca Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Casablanca Inn

Address: 1601 N El Camino Real, San Clemente, CA 92672-4964
Phone Number:
Location: United States > California > Orange County > San Clemente
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in San Clemente
#6 Family Hotel in San Clemente
Price Range: $100 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Casablanca Inn 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Best Western, Booking.com, Priceline, Hotels.com, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com, HotelsforEveryone, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Plus Casablanca Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Casablanca Hotel San Clemente
Best Western San Clemente
San Clemente Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing