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“Outstanding Facility with staff that treats the guest as a VIP”

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The Volare, an Ascend Hotel Collection Member
Ranked #6 of 18 Hotels in San Clemente
Reviewed March 6, 2011

The only thing that I can say that I don't like about this hotel is that I have to check out at some point. The Holiday Inn in San Clemente at 111 S. Avenue De Estrella is a beautiful facility with upscale amenities. The rooms are spacious and clean and the location is superb. The front desk staff welcome you upon arrival with warmth and friendliness. If you are traveling on business and have the good fortune to stay at this hotel, you will feel as though you are on vacation. The best part of staying there is the rates are extremely reasonable. Parking is ample and restaurants are just a block away in the charming downtown center of San Clemente. Look no further than the Holiday Inn in Downtown San Clemente

  • Stayed: March 2011, traveled on business
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Thank hmk60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayInn90672, Front Office Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded March 7, 2011

Such a kind review is the best reward we can get for working on making our Guest as confortable as possible.
Thank you very much,
We are looking forward to welcoming you again.

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239 - 245 of 287 reviews

Reviewed January 3, 2011

This little hotel is so cute and perfect for a weekend away with your spouse. We walked down to a restaurant that the staff recommended. It was perfect. The food was good, and the atmosphere was great. We walked all up and down the little strip of shops and down by the pier. It was such a beautiful time. We ate breakfast in the hotel restaurant the next morning, and that was very good also. This is our second time at this hotel, and I would definitely go back!

  • Stayed: December 2010, traveled as a couple
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Thank Vetter12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayInn90672, Front Office Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded January 4, 2011

Thank you for the kind review on our hotel.
As you mentioned this is the perfect location for a weekend days gateway, as for an extended stay, since we offer Guest laundry facilities, complementary WiFi in every room, fitness room, and complementary underground garage.
I hope to see you again as soon as possible.

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Reviewed January 2, 2011

I stayed at this property over Christmas weekend so while I will make comments about the staff, I think it's important to keep in mind that they were working during a time when most of us are enjoying time off.
While Holiday Inn is working to improve the image of their hotels, this property does nothing to help make it seem like anything more than the old Holiay Inn's. The saving grace is it's location at the beach which, if you're staying there, I'm hoping you're spending more time away from the hotel. Besides it's location, the only noteworthy upgrade is the shampoo and conditioner are Bath and Body works which my girlfriend really enjoyed when I brought them home.
As for the rest, well, my room smelled like an old ladies that might have smoked and maybe had a cat (it was a non-smoking room). The beds were nice, I should've added that to the upgrades, but all in all, the room felt like the old Holiday Inn's. The building itself looks nice from the outside, but once through the front door it quickly feels cramped. The staff at the front desk was virtually missing so you had to stand around a bit until someone realized you were there. Oh, wait, speaking of staff, the food in the restaurant was good and the waiter was on the ball so there's that too.
I've stayed at Holiday Inn's across the US and Canada so I know that they can be very quality stay's (check out my review of the new Holiday Inn in Lake Forest, CA) but this one is not. There are other properties in the area that would be much better stays for potentially less money. I always liked the looks of this property when I lived in San Clemente, I hope that they can renovate this property as it has a chance to be a nice one.

  • Stayed: December 2010, traveled solo
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Thank Orlanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayInn90672, Front Office Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded January 4, 2011

Thank you for the review. All comments received give us the opportunity to improve on our quality of service. We are glad you enjoyed the location and we hope to see you again in the future. On Tuesdays and Thursdays we offer a guest appreciation night. During this time we offer our guests free drinks in the lobby of the hotel. This gives us the opportunity to get to know our guests.

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Reviewed November 25, 2010

My stay included my sister & brother-in-law (visiting from Florida). Our rooms (suites) were large, nicely appointed and very clean & comfortable. No amenity was overlooked. My brother-in-law got his first view of the Pacific ocean from our balconies just as the sun was setting (and what a beautiful sunset it was!) All the restaurants and shops we visited were an easy (and enjoyable) walk from the Inn. The staff was well trained and informed and couldn't have made our stay any more enjoyable. Todd Forester, General Manger, was especially courteous and helpful.

  • Stayed: December 2009
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Thank snowwhite1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayInn90672, Front Office Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded November 29, 2010

Thank you for sharing your experience with us.
We are always so glad to know that our Guest have such a good time in San Clemente.
The location of the hotel building uphill downtown offers you a great spot for watching the sunset from your private balcony before going for diner.

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Reviewed November 2, 2010

We stayed at the Holiday Inn San Clemente for about 6 days. It was a beautiful hotel in a beautiful location - close enough to the beach to walk, and close to alot of cute shops and restaurants. There was free parking under the hotel, which was very convenient. Since we were there for 6 days with our 2 young children, we availed ourselves of the laundry facilities, which were clean and well-stocked. We also enjoyed the open air patio for eating or letting our small kids run and play for a bit.

  • Stayed: August 2010, traveled with family
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Thank carameljava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayInn90672, Front Office Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded November 3, 2010

Your opinion is really important to us, and to our future Guest.
We are proud to offer complementary parking for Guest, San Clemente is so walkable that you might forget your car!
Being located on this quiet street of downtown San Clemente, alow us to maintain this peacefull atmosphere that you and your familly enjoyed, we want you to feel like Home with the laundry facilities, gym, Wi-Fi, pool, to make your stay better than anywhere else.
Check our off-season rate allready open and visit us soon.

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Reviewed October 23, 2010

Downtown San Clemente,
Ideal location, it's close to restaurants and shopping area,
The hotel itself is clean, rooms are standard, nothing extra but it is all you need when you travel.
Staff is really friendly and helpful, especially the manager (French I guess) who gave us a good tip on local attraction.

  • Stayed: October 2010, traveled as a couple
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Thank NataliaTyurina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayInn90672, Front Office Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded October 25, 2010

Thank you for sharing your experience at our hotel, be back soon, there is always something new going on here!

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Reviewed October 21, 2010

The location of this hotel was perfect! The management (Todd Forester) directed us on sites to see and recommened resturants for dining. The hotel was very clean and the staff was extremely friendly. Our room was beautiful and very romantic. Our stay was deffinitely a pleasant one. I would highly recommend anyone looking to stay in the San Clemente area to look into this lovely hotel.

  • Stayed: June 2010, traveled as a couple
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Thank carmel1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayInn90672, Front Office Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded October 22, 2010

Thank you for sharing your experience at our Hotel.
San Clemente is a great place to stay for a few days to enjoy real southern California spirit, and stay longer to enjoy the central location and visit all those attraction between San Diego and Los Angeles. Our Staff is well aware of what is going on in and around San Clemente, so call us to book your next stay and we will provide you all those recommendation you need to make it great.

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Additional Information about The Volare, an Ascend Hotel Collection Member

Address: 111 South Avenida de la Estrella, San Clemente, CA 92672 (Formerly Holiday Inn San Clemente Resort Downtown)
Phone Number:
Location: United States > California > Orange County > San Clemente
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in San Clemente
Price Range: $112 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Volare, an Ascend Hotel Collection Member 3*
Number of rooms: 73
Official Description (provided by the hotel):
Experience the calming, magnificent beauty of the Pacific Ocean and the surrounding sun, fun and beachside culture at The Volare, an Ascend Hotel Collection® Member hotel in San Clemente, CA. Our non-smoking San Clemente hotel is located in the historic downtown area of town within walking distance to the pier, beaches, boutique shops and restaurants. Nearby attractions include: Outlets at San Clemente Trestles Beach Casa Romantica Cultural Center Dana Point Harbor Mission San Juan Capistrano Invite your friends, family and colleagues to your next work or social event in one of our 3 meeting rooms, which can hold 40 people for banquets and 60 for conferences. Amenities include: Free hot breakfast Free WiFi Exercise room Business center Outdoor pool Guest room amenities include a microwave, refrigerator, desk with ergonomic chair, in-room tea and coffee and flat-screen TV. Featured rooms face the Pacific Ocean; and some feature a hot tub and balcony. Let the destination reach you at The Volare, an Ascend Hotel Collection Member. San Clemente hotels like ours help you discover the places, moments and experiences that make each place special. Book now! ... more   less 
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Also Known As:
Holiday Inn San Clemente Hotel San Clemente
San Clemente Holiday Inn

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