I stayed at this property over Christmas weekend so while I will make comments about the staff, I think it's important to keep in mind that they were working during a time when most of us are enjoying time off.
While Holiday Inn is working to improve the image of their hotels, this property does nothing to help make it seem like anything more than the old Holiay Inn's. The saving grace is it's location at the beach which, if you're staying there, I'm hoping you're spending more time away from the hotel. Besides it's location, the only noteworthy upgrade is the shampoo and conditioner are Bath and Body works which my girlfriend really enjoyed when I brought them home.
As for the rest, well, my room smelled like an old ladies that might have smoked and maybe had a cat (it was a non-smoking room). The beds were nice, I should've added that to the upgrades, but all in all, the room felt like the old Holiday Inn's. The building itself looks nice from the outside, but once through the front door it quickly feels cramped. The staff at the front desk was virtually missing so you had to stand around a bit until someone realized you were there. Oh, wait, speaking of staff, the food in the restaurant was good and the waiter was on the ball so there's that too.
I've stayed at Holiday Inn's across the US and Canada so I know that they can be very quality stay's (check out my review of the new Holiday Inn in Lake Forest, CA) but this one is not. There are other properties in the area that would be much better stays for potentially less money. I always liked the looks of this property when I lived in San Clemente, I hope that they can renovate this property as it has a chance to be a nice one.
- Official Description (provided by the hotel):
- Experience the calming, magnificent beauty of the Pacific Ocean and the surrounding sun, fun and beachside culture at The Volare, an Ascend Hotel Collection® Member hotel in San Clemente, CA. Our non-smoking San Clemente hotel is located in the historic downtown area of town within walking distance to the pier, beaches, boutique shops and restaurants. Nearby attractions include: Outlets at San Clemente Trestles Beach Casa Romantica Cultural Center Dana Point Harbor Mission San Juan Capistrano Invite your friends, family and colleagues to your next work or social event in one of our 3 meeting rooms, which can hold 40 people for banquets and 60 for conferences. Amenities include: Free hot breakfast Free WiFi Exercise room Business center Outdoor pool Guest room amenities include a microwave, refrigerator, desk with ergonomic chair, in-room tea and coffee and flat-screen TV. Featured rooms face the Pacific Ocean; and some feature a hot tub and balcony. Let the destination reach you at The Volare, an Ascend Hotel Collection Member. San Clemente hotels like ours help you discover the places, moments and experiences that make each place special. Book now! ... more less
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- Also Known As:
- Holiday Inn San Clemente Hotel San Clemente
- San Clemente Holiday Inn