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The Volare, an Ascend Hotel Collection Member
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Reviews (295)
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154
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All reviewsthe holiday innocean viewgreat locationrestaurants and shopswithin walking distanceawesome staffthe entire hoteldel mara great staycloser to the beachrooms are cleanthird floorfew blocksthe general managera nice place to stayi highly recommend this hotelan older hotel
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Reviewed December 30, 2012

Best thing is location, near freeway but easy walk to town, nice beach views (but not on beach). Get an ocean view.

Hotel is a bit rundown. Hot tub broke, tub would not plug, microwave missing turntable, squeaky doors, and first night alarm went off at midnight! Room heater VERY loud. Nice staff tried to apologize but they need better maintenance and upgrades. Good breakfast but it's not included. Pool not heated.

Fine if you want to be near town but not the most comfortable.

  • Stayed: December 2012
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Thank GalInSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded July 31, 2013

Dear GalInSeattle,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the condition of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2012

I travel a lot for work and spend about 50 nights on the road in some of the nicest hotels you will find. This trip, however, was all about our travel baseball team of a group of 13 year olds and their families. Everyone commented on how nice and comfortable the hotel was. What was really impressive was the service from Todd and the rest of the staff who made you feel like you were staying at a five star resort. We will definitely come back.

  • Stayed: October 2012, traveled with family
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1  Thank S B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

We weren't at the much because we were visiting family but as we were coming and going the staff was very friendly. The room was very clean, nice and spacious, even had a mini fridge and microwave. Room includes breakfast with real scrambled eggs. Great location, great price!

  • Stayed: December 2012, traveled with family
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Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

A very clean and nice hotel with a great location. The staff was extremely proficient and kind in helping us in our move. We continually return to the restaurant for the good food and company even after our stay.

  • Stayed: October 2012
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1  Thank fang83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

The weather has been gorgeous in southern California this fall and my boyfriend and I were hoping to stay somewhere close to the beach and reasonable. We found it at this Holiday Inn. It is walking distance to the Pier and many restaurants and bars. The hotel itself looked remodeled with artsy decor, warm vibrant colors and spacious accommodations. We will gladly return for another visit.

  • Stayed: November 2012, traveled as a couple
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1  Thank annekostoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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