The desk manager, Steven, we checked in with was extremely nice and helpful- even when we had banking issues given we're not from this coast... Definitely a great guy. Clean and pet friendly hotel. Although there really isn't a dog walking area, and the hotel is situated up a steep hill but we made due.
The room we wanted initially was on the lobby floor (which is technically the second, even though it's ground level...) but there was an issue with the lock so we were moved to the lower level. I wasn't too thrilled given it's somewhat basement feel and smell. It smelled musty and we noticed the AC leaks a ton into the balcony. I was happy to have a private balcony, not much of a view being on the lower level, but I love the access to fresh air and the kids enjoyed being outside. I'd request a higher floor for better views. Also one away from the freeway as it can get noisy.
We got a double queen which was plenty big enough for two adults, three kids, a dog and all of our belongings. Updated bathroom, furnishings and comfy beds.
Breakfast was the usual Holiday inn Express food. Coffee, tea and hot chocolate 24 hours, cookies I think too.
The ice machine outside our room is very noisy and leaks....
Overall good stay, next time we'd stay on the lobby or 3rd floor, not the basement.
Pricey hotel, room rate, pet fee, laundry and even vending are all marked up but this is California...
Wifi works well.
- Official Description (provided by the hotel):
- Newly renovated Holiday Inn Express San Clemente is nestled in the fabulous beach side community of Southern Orange County midway between Los Angeles and San Diego. Known as the Spanish Village by the Sea, San Clemente boasts having the most pleasant climate in California. With easy access from I-5, short drive from Orange County Airport. Our location makes us ideal for visiting great local attractions such as, Legoland, Sea World, Disneyland, and Del Mar Race Track. You can relax at local beaches, attend surfing competitions, or walk on the San Clemente Pier, shop at the Carlsbad Premium Outlets. For business travelers we are close to Camp Pendleton, SONGS Power Plant, Bechtel, and Quest Diagnostics. Work or relax, our room amenities will assist you in making a day to remember and our bedding will make sure you enjoy a great night sleep. To start the morning right, stop by for the Express Start hot breakfast, served complimentary in our breakfast area and log in to our free WiFi to catch up on world news. A fitness room is available for those wanting some exercise and staying fit. Finish your day by taking a swim in our sparkling heated pool. Our professional staff is courteous, friendly, attentive and committed to making your stay fun, and memorable with first-class quality accommodations and legendary service to exceed your expectations. Stay Smart at Holiday Inn Express San Clemente! ... more less
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- Also Known As:
- Holiday Inn Express San Clemente North Hotel San Clemente