My wife went to Monica a while ago (6-9 months ago maybe) because she had received a discount advertisement in the mail for New Clients only. My wife was excited to try someone new that is close enough to our house that she can walk to...until Monica pulled the classic Bait & Switch on her. She told my wife that since her hair was longer, she had to charge her more. WHAT?!?!?! Who does that AFTER the fact??? My wife was upset and was taken advantage of (her hair was not even that long)...If she was going to charge more, she should have told my wife BEFORE she started. Here we are many months later and we still receive the same ad in the mail.
If Monica was any good and didn't rip people off like this, she would have a regular client base and wouldn't need to advertise new client discounts. Salon Zinnia should be ashamed of having her in their salon and fire Monica.
Monica claims 16 years experience on the ad....hmmmm, she must not have many regulars...I wonder why.