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“Still Not Updated, But Location Is Convenient”

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Courtyard San Francisco Airport
Ranked #6 of 13 Hotels in San Bruno
Reviewed November 5, 2012

The hotel rooms really need updating and it's too bad considering the hotel is in such a great location. Everything is worn, sagging and a bit stained (the lobby is updated a beautiful). I actually had a microwave brought to my room and I swear it was from 1982. The housekeeping staff was just okay, but the front desk staff was awesome and I really appreciated the shuttle drivers who would take you to the nearby Bart station or shopping mall.

The parking at the back of the hotel is a little sketchy - I saw homeless folks back there and found some scary looking things in the parking lot, but if you can request a room to the front of the hotel that would be better.

One other very random complaint: the self-serve washer and dryers are stacked and up on a platform so the dryer is so high up that I had to climb up and step on the inside of the washer to try and get all of my things out of the dryer. I'm a little short, but this was a huge inconvenience and felt like I was going to tip the units over. A small step stool would fix this easily.

Stayed: August 2012, traveled on business
Thank OpEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 - 208 of 303 reviews

Reviewed October 13, 2012

... well yes and no. The receipt/lobby are is all modern and contemporary. It was very helpful receptions and access to a lot of information. There is a nice food cafe available with Starbucks coffee and nice food. There is free parking and cable & wireless internet access.
Unfortunately the rest of the hotel has not been modernized to the same level of reception. The window area of the room hasn't been clean in number of months/years and single glazed (lot of noise)The other draw back is the noise of the planes passing by on a regular bases which isn't ideal with your are exhausted and need sleep. Overall 3 out of 5.

Room Tip: Get a room away from the lift... noise from Ice Machine. Also not facing the road... poor windows s...
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  • Stayed: October 2012, traveled solo
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Thank Conor_Clune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

After arriving at 4:30am (mid Sept) from Australia it was great to have a fast, friendly and efficient check in. Our kids loved the indoor pool and spa. The hot spa was great after a long flight. Beds were very comfortable. We had hired a car from SFO and there was adequate car parking spaces. The area was relatively quiet given it's proximity to the airport and major highways. The lobby was very business orientated. The Cafe had a good selection of food for dinner and breakfast. The staff were friendly and accommodating. We would likely stay here again (hopefully next year!).

  • Stayed: September 2012, traveled with family
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Thank AJG35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

We stayed for 6 days - a family of 4 and enjoyed our trip. The pool and jacuzzi are indoor which is great as the water stays moderately warm.
The only issue we had was maid service not cleaning the room completely when they came, they would not pickup trash but made the bed. Once we complained to front desk, they sent someone to finish the task.
Good comfortable beds. Overall satisfied.

  • Stayed: October 2012, traveled with family
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Thank sammyHou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

I paid 319 instead of past rates closer to 179 but I have stayed here many times since it is across from our office but this hotel is an embarrassment for Marriott. Carpets in halls are brown and uneven in spots. A new lobby area is great but when rooms and hallways are visibly worn and dirty it does not matter. Also found two Mosquitos in my room which was bizarre. Time for a complete redo of the rooms, mattresses and carpets!!!!

  • Stayed: October 2012
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Thank CrazytravelersfromNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

I stayed here two different times now and have not been disappointed. The reception area is efficient for having breakfast or a snack, checking your emails and waiting for the hotel shuttle service to whisk you away. The elevator is not very accommodating so if you require one (cannot lug your bags up one flight of stairs) this would pose a problem. The rooms are very nice. Walls are sort of thin so expect noise (especially the sound of airplanes taking off/landing from SFO). I liked the location since it very convenient to nearby highways.

  • Stayed: June 2012, traveled with friends
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Thank Andrea V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

I read the negative reviews and I can honestly say that I had a completely fine experience.

Convenient to the airport. Free, easy parking. Area seemed safe enough.

Check in was smooth, the room was great (clean, fresh) and the fitness center was ok. Fitness room has two Lifefitness treads, an elliptical and free weights. All equipment had tv (Was peeved that the cleaning guy came in while I was in there and ignored the fact that there were no wipes available. He left the empty wipes container on the counter and walked out. LAZY!)

Other than that, no issues. I am a Gold member and was treated very well. Sorry to hear that others may have had a bad experience.

Room Tip: Ask for a room that is closer to the lobby. Otherwise, check in and then drive to the back of the h...
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  • Stayed: August 2012, traveled as a couple
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Thank Janie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard San Francisco Airport

Address: 1050 Bayhill Dr, San Bruno, CA 94066-3011 (Formerly Courtyard by Marriott San Francisco Airport - San Bruno)
Phone Number:
Location: United States > California > San Bruno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 13 Hotels in San Bruno
Price Range: $145 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Francisco Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott San Francisco Airport - San Bruno Hotel San Bruno
Courtyard San Bruno
San Bruno Courtyard
San Bruno Marriott

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