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“A great place!”

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Hotel Aura San Bruno
Ranked #2 of 13 Hotels in San Bruno
Certificate of Excellence
Villers-la-Ville
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A great place!”
Reviewed September 3, 2013

My family and I stayed in a triple room in August when visiting San Francisco. We were really well pleased with the Reception and the room, which was big and spacious with two queen size beds and a really nice bathroom. The hotel feels like it is new and is well located, not being far from restaurants, a large shopping centre and a BART station from which we easily got into San Francisco. Complimentary breakfast was included and there was good underground parking.
All in all a place to be highly recommended for those wanting to visit San Francisco without actually being in the city. There isa choice of restaurants within walking distance from the hotel.
The only criticism was the amount of seating for breakfast - just 5-tables which could seat 20.

Room Tip: Choose a room at the back as they are quieter than those at the front near El Camino Real.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeterNicol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this review, September 4, 2013
Dear Valued Guest,

Thank you for your recent stay at our hotel. We are humbled by your comments and we thank you for taking your valuable time and giving us the feedback. I am very glad that you liked our hotel. Since you stayed we have changed the carpet in all our rooms to give new look and feel to the rooms. Hope you can come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
Williamsburg, Virginia
Level 6 Contributor
826 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 407 helpful votes
Reviewed September 2, 2013

We booked this hotel for the first night arriving in SF, after a late flight. The price is reasonable and it comes with a continental breakfast. It has free parking. And it doesn't have bars on the windows....
It is very dark and just doesn't feel clean, I think because it hasn't been updated in some time, or at least gives that appearance. The walls are paper thin--we heard every noise from the hallway, other rooms, and the street outside. The towels are thin and the water pressure in the shower isn't good.
At breakfast, they had run out of coffee, so I went down to the first floor to let them know. The young man on duty said, "I'll be right up." Evidently he was the only person on duty at 6:30 am. I went back out to the breakfast room 20 minutes later--still no coffee.
It's just not a very pleasant place and wasn't a pleasant experience for us.

Room Tip: Ask to be placed away from the street--noisy all night.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichardinOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this review, September 3, 2013
Dear valued guest, I am very sorry to hear you did not have a good experience staying at our hotel; please know that we strive to provide the best service possible and cleanliness is one of our top priorities. I will personally see as to why you felt your room did not meet your expectations and make all the necessary corrections. Please accept our deepest apologies for any inconveniences caused during your stay. You can be assured that your comments will be taken very seriously. We welcome all constructive criticism, as it helps us to get better. We are presently working hard to improve the look and feel of our hotel. For example, as you might have noticed, every room in the the hotel is now equipped with a brand new 40" flat screen TV and we are currently placing new carpets in each room; among other updates. Please come stay with us again, we will definitely strive to make your stay more enjoyable by targeting the areas of improvement you have mentioned.
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Slate Hill, New York
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 20, 2013

The hotel staff was very kind, considerate and helpful. The room I had was clean, spacious, and comfortable. I would recommend this hotel for anyone looking for an overnight stay. I was leaving SF airport on a nearly flight the following day to return home and wanted to be close to the airport. The shuttle to the airport was timely and only took about 10 minutes.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dyrrell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this review, August 24, 2013
Dear Valued Guest:

Thank you for choosing Howard Johnson in San Bruno and taking the time to write a review. We are glad to know you had a comfortable stay and were satisfied with our service. We will continue to make outstanding efforts in maintaining a clean, comfortable and inviting environment for our guests. Thank you again for your support and we look forward to welcoming you back to Howard Johnson upon your next visit to the Bay Area.
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Additional Information about Hotel Aura San Bruno

Property: Hotel Aura San Bruno
Address: 190 El Camino Real, San Bruno, CA 94066-5552 (Formerly Howard Johnson Express Inn San Bruno/SFO West)
Phone Number:
Location: United States > California > San Bruno
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in San Bruno
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Aura San Bruno 2*
Number of rooms: 49
Official Description (provided by the hotel):
The Hotel Aura in San Bruno, California is situated in an ideal location next to San Francisco Airport (SFO) for your next visit to the San Francisco Bay Area. When you stay at this affordable, yet luxurious hotel, you'll experience plush bedding, a wide range of amenities, and a variety of services such as free on-site parking for your vehicle. If you don't have a car, you can catch your flight out of SFO with our free airport shuttle service. ... more   less 
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Also Known As:
Howard Johnson San Bruno Hotel San Bruno
San Bruno Howard Johnson

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