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“Shows its age both inside and out”

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Hotel Aura San Bruno
Ranked #2 of 13 Hotels in San Bruno
Certificate of Excellence
Reviewed July 22, 2013

The hotel is unwelcoming in the lobby. The rooms have old furniture, stained carpeting, a creaky desk chair, poor water pressure, and unremarkable breakfast food. There are plenty of other hotels in the general area that are better value.

Room Tip: Save your money.
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  • Stayed: July 2013, traveled with family
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Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this reviewResponded July 23, 2013

Dear Valued Guest, thank you for staying with us and for your comments. Although the hotel is not old, I am glad you bring this matter to my attention as we are currently extending our efforts to renovate it and make it as comfortable as possible. Your comments will help us serve you and all of our guests better in the future. Please be assured that we are presently taking the necessary measures to improve the look and feel of our hotel. For example, as you might have noticed, every room in the the hotel is now equiped with a brand new 40" TV and pretty soon we will also have new carpets; among other updates. Our breakfast now serves extra items such as yogurt, hard boiled eggs and eggo whaffels. Please come stay with us again, we will definitely strive to make your stay more enjoyable by targeting the areas of improvement you have mentioned.

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460 - 466 of 738 reviews

Reviewed July 21, 2013

our stay was good,staff was great,rooms were clean,eating places close by,be knowledgeable of the culture where you are eating,food was good we just were not sure what we were ordering and the amount we were ordering!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Howard Johnson
Thank Shelley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this reviewResponded July 23, 2013

Dear Valued Guest, we really appreciate your feedback regarding your recent stay. It was a pleasure having you as our guest and look forward to your next visit. If you have any questions or concerns please do not hesitate to contact us.

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Reviewed July 17, 2013

  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with Howard Johnson
1  Thank Mike U
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this reviewResponded July 20, 2013

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Reviewed July 12, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank JimN206
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this reviewResponded July 13, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 11, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Howard Johnson
Thank Jo Ellen T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this reviewResponded July 12, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 11, 2013

In our opinion San Francisco is expensive. More expensive than anywhere else on the west coast. We arrived in SF and headed for San Bruno as the reviews were OK and it was easy access to downtown SF. We tried about 6 hotels on the same stretch of road and th HoJo was the cheapest.
The room was large, clean, quiet, well cared for with fridge, microwave, coffee maker and huge flat screen TV. The complimentry breakfast was very good quality and plentiful. The free shuttle bus to and from the airport allowed us to use BART to get into downtown SF.The 2 receptionists we spoke to (we think were named) Chris and Hakati were a joy to interact with as they were both helpful, professional and knowledgable. - a real credit to the company.
Except for the price we couldn't really fault this hotel.

Room Tip: If more than 2 of you plan to use BART to go into and return from downtown SF, it is much cheaper to...
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  • Stayed: June 2013, traveled as a couple
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Thank thedynamicduo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this reviewResponded July 12, 2013

Dear Valued Guest,

Thank for your recent stay at our hotel. We appreciate your business and your time and giving us your feedback. We are glad we were able to accommodate you.We are pleased to know that you like our hotel.Thanks again for your review and hope to see you in future.

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Reviewed July 8, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank bjp941
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Prativ P, General Manager at Hotel Aura San Bruno, responded to this reviewResponded July 9, 2013

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Additional Information about Hotel Aura San Bruno

Address: 190 El Camino Real, San Bruno, CA 94066-5552 (Formerly Howard Johnson Express Inn San Bruno/SFO West)
Phone Number:
Location: United States > California > San Bruno
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in San Bruno
Price Range: $118 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Aura San Bruno 2*
Number of rooms: 49
Official Description (provided by the hotel):
The Hotel Aura in San Bruno, California is situated in an ideal location next to San Francisco Airport (SFO) for your next visit to the San Francisco Bay Area. When you stay at this affordable, yet luxurious hotel, you'll experience plush bedding, a wide range of amenities, and a variety of services such as free on-site parking for your vehicle. If you don't have a car, you can catch your flight out of SFO with our free airport shuttle service. ... more   less 
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Also Known As:
Howard Johnson San Bruno Hotel San Bruno
San Bruno Howard Johnson

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