We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Close to airport but wouldn't stay again”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Aura San Bruno
Ranked #3 of 13 Hotels in San Bruno
Little Rock, Arkansas
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Close to airport but wouldn't stay again”
2 of 5 bubbles Reviewed June 15, 2011

pros- close to airport, price ok for the area
cons- lots of street noise, running water noise from other rooms, non-working outlet in bathroom, a/c ran all night but didn't cool

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwuams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

656 reviews from our community

Traveler rating
    207
    272
    121
    35
    21
See reviews for
232
194
57
92
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Mindanao
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 13, 2011

We chanced upon this hotel based on the recommendation of a family member and we all loved it we ended up getting 11 rooms for a wedding! :) Rooms are huge with all the necessary amenities, fridge, microwave, ironing board, 2 big beds, you name it! and if its not in your room you can ask the front desk for it and they will try their best tohelp you out. there is free internet access in ALL rooms, breakfast was excellent, and the staff very helpful. At $55 a night, this is a steal!! Love HoJO!! :)

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Travelover95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 30, 2011

We stayed in a corner room on the second floor, and the room was really big. There were a microwave and fridge in the room, which was convenient. The room was clean, except the fridge area, as the trash bin was right next to the fridge, and carpet around trash bin smells a little funny, if you stand right next to the fridge. Other than that, everything was good.

The shuttle bus picked us within 10 mins after we arrived SFO shuttle center, and called them. But when you go from the hotel to SFO, the shuttle only comes every half an hour, 8 mins after hour and after half hour (:08 and :38). The front desk was very friendly and helpful. She reminded us that the BART fare was much higher if you take it from SFO, compare to the San Bruno station. We check it out. If you go to SF downtown, it is $8.15 from SFO, and $3.90 from San Bruno. There is a bus right in front of the hotel goes to the SB BART station.

Overall, it totally worth the price. If I need to stay near SFO again, I would probably stay in this one.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol0143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC, USA
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 22, 2011

You cannot find more bang for your buck than this hotel! Super location...literally 5 minutes from SFO...But in my entire stay there I only ever heard one plane! 10-12 minutes to downtown SF....This hotel cost me less than half of what anything closer would have but best of all...
Free Wi-FI
Free Parking (covered!)
Free Breakfast
If you have ever stayed in this area you know what a great deal this place was!!!
Service was fantastic and the room was very clean & very comfortable.....also had a half sized fridge and microwave!
Very quiet neighborhood and felt very safe to out anytime day or late night.
Highly recommend!

  • Stayed February 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hardb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
110 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed January 27, 2011

I booked this hotel because it was stated that there is a shuttle from SFO (as I had to catch a flight back home the next morning ). The website stated that the free shuttle runs every 30 mins.

I arrived at the domestic airport's hotel free shuttle bus stop at about 3pm, waited 30 mins, and the shuttle didnt turn up. There was a phone by the bus stop which I then saw and decided to call the code "1" as stated on the sheet of paper at the bus stop (note: the website and confirmation letter didnt state that we have to call to get the shuttle). The instruction sheet said to call Code No. 1. This line didnt have any one to pick up. It went on ringing and I called continuosly for 15 mins. Then my husband started asking a couple of other shuttles about our shuttle, obviously no one was interested as they were only tasked to bring their guests to their own hotels. On his 5th try, this shuttle driver was kind enough to offer to "walkie talkie" Howard Johnson's driver which was his friend. So my shuttle came in 15 mins. By now, its been past an hour.

I got to the front desk and told Rochelle about what I have been through in the last one hour. She replied non-apologetically,"Oh, the Code No. 1 has been changed to Code No. XX. We are in the midst of changing it." I told her the website did not specify if calling was neccessary and the Code No. to call. She replied to say that they havent got time to update the website.

Given, instituitions go through transition issues, but she didnt apologise. And when I went on to tell her this is not right she didnt even look me in the eye or respond to my question. She said "can I have your ID and credit card for check-in, pls". Service lapses can happen, but service recovery is as important.

I stayed at level three and there was a full and foul thrash bin in the middle of the corridor. I wonder why.

Stayed January 2011, traveled as a couple
Helpful?
3 Thank HazeSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hojosanbruno, General Manager at Hotel Aura San Bruno, responded to this review, February 8, 2011
Thanks for your comments on your recent stay at our Howard Johnson-San Bruno.We are very sorry if your experience at our hotel was less than satisfying.Our goal is to make your stay as comfortable as possible.We did have delay in shuttle service as you mentioned and we are very sorry for that.Recently we had change in the shuttle service from JNJ shuttle to CLASSIC SHUTTLE. In this transition our phone number at the hotel courtesy island was not changed by the airport authority.It still had our old number (01) from JNJ Shuttle.
Below is a general advisory to all the guests regarding the shuttle service:
We have free shuttle to and from the airport.The shuttle timings are from 4:00 AM until 12:30 AM. The shuttle runs every hour from 4:00 AM until 12:00 PM after 12:00 PM it is on call from the airport as well as from the hotel until 12:30 AM. For pick up from the airport you have to go to the departure level and look for the " Hotel Courtesy Shuttle" sign and wait at the island. Please dial 53 from the courtesy phone on the island. Once you call us we'll send the shuttle to pick you up.Look for the Classic Shuttle with the Howard Johnson-San Bruno logo on it.
Thanks for your comments again.We appreciate your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 21, 2011

This is a nice hotel. Very clean and spacious room & bathroom. Fridge/coffee machine/safety deposit box provided in the room. It's a 4 out of 5 from us! Free wifi and breakfast included (bagels, muffins, toast, cereal, boiled eggs, tea/coffee/juice, fruit). The only let down was there are not enough tables and other guests sat around talking after they've finished eating, meaning we had to eat our breakfast in our room.
Parking is located on two levels underneath the hotel. I believe they provide free shuttle to/from the airport.
There is a shopping malls near by (5 mins drive) which is pretty good, as well as BART station.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JDWatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
172 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed January 17, 2011

We stayed here for one night, arrivng from SJ around 10PM and leaving SFO on a 6AM flight. So we missed their breakfast, but caught the first complimentary shuttle. The room was large and quiet, the bed comfortable. Ideal for a stopover near the airport. If a stopover was needed again in SFO, this would be our place.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bdwood2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near San Bruno
0.9 mi away
BEST WESTERN PLUS El Rancho Inn
0.4 mi away
Super 8 San Bruno /SF Intl Arpt West
0.7 mi away
Villa Montes Hotel, an Ascend Collection Hotel
Show Prices
Show Prices
Show Prices
0.7 mi away
Millwood Inn & Suites
Millwood Inn & Suites
#3 of 7 in Millbrae
4.5 of 5 bubbles 571 reviews
0.5 mi away
Days Inn San Francisco International Airport West
0.7 mi away
La Quinta Inn & Suites San Francisco Airport West
Show Prices
Show Prices
Show Prices

Been to Hotel Aura San Bruno? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Aura San Bruno

Property: Hotel Aura San Bruno
Address: 190 El Camino Real, San Bruno, CA 94066-5552 (Formerly Howard Johnson Express Inn San Bruno/SFO West)
Phone Number:
Location: United States > California > San Bruno
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 13 Hotels in San Bruno
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Aura San Bruno 2*
Number of rooms: 49
Official Description (provided by the hotel):
The Hotel Aura in San Bruno, California is situated in an ideal location next to San Francisco Airport (SFO) for your next visit to the San Francisco Bay Area. When you stay at this affordable, yet luxurious hotel, you'll experience plush bedding, a wide range of amenities, and a variety of services such as free on-site parking for your vehicle. If you don't have a car, you can catch your flight out of SFO with our free airport shuttle service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Aura San Bruno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson San Bruno Hotel San Bruno
San Bruno Howard Johnson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing