When I booked the hotel, I called to manager and checked with her that I am booking with kitchen room. At that time she didn't informed anything. But to my surprise, when I reached at 10:30 in the night, it was horrible to identify that there were no pots, not even cups to use the mocrowave or stove. When checked at reception, she informed that no one ever asked and because people steal, they don't provide utensils.
I am not sure, if they expect people to bring their own utensils from home? and not sure why they kept with ktichen facility.
Then somehow they provided handful utensills at 11:30 pm, it was too late, my kids went on to sleep without having food.
When I called thier booking center, and checked ...even that lady agreed that kitchen should have been with pots and pans...
Even the rate card they kep
Even I filed compaint and nobody cared to get back, unless I called them again.
And everytime they keep on saying that local manager will call back..which never happened.More