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Staybridge Suites San Francisco Airport
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Reviews (319)
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All reviewstwo bedroom suitefull kitchenbasketball courtbart stationno elevatorsocial hoursan franciscothe free breakfast buffetwashers and dryersthe sofa bedtanforan mallwalk in closetlaundry facilitiesgolden gate parkbusiness centerreception areafirst floor
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184 - 189 of 319 reviews
Reviewed July 30, 2012

Just got back from a stay at this hotel. This is an amazing hotel. The staff are just fantastic they will do anything to help you. The breakfast is great lots of everything and two brilliant staff keep topping everything up. The suites are just lovely, really really clean, plenty of room for a family, the pool was lovely very clean. The hotel is near the airport but you do not hear any noise what so ever, you would never know you are near an airport. This is a brilliant hotel very close to the city with lots of trains going - it takes only about 25 mins on the train,. could not rate it highly enough we were a family of two adults and three children and loved it! You will not find freindly staff like this any where

  • Stayed: July 2012, traveled with family
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2  Thank jackie5bb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2012 via mobile

We have stayed in many staybridge suites; really good for families but quite basic. However service good and friendly. The fitness room however was baking hot and very poor; the water cooler was empty but I was given a bottle for free when I complained.

  • Stayed: July 2012
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Thank Karen_2H20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

...............bring your ear-plugs as it is very close to SFO international airport! To be fair although you are on the flight path, during the evening flights are few and far between.

Typical of the IHG's Staybridge Suites. Roomy, tidy and you are met with a very friendly front desk staff. The suites have plenty of space for small families passing thru. A lounge, equiped kitchen, bed room and bathroom. Maid service is infrequent on short stays (I stopped Friday and Saturday and didn't see one) however if you run short of anything the front desk are happy to help out (Tip > bring your own shower gel and shampoo).

Nearby there is a nice BJ's restaurants (and a Hooters if your not to fussy about your food!) which is within walking distance (5 mins).

Worth mentioning this Staybridge Suite is currently under-going a major refurb, so will soon be an even nicer place to stay-over.

40 minutes from town town San Francisco. Rail link to the center very close too.

  • Stayed: July 2012, traveled on business
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2  Thank _forevergreen_Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2012

We needed a room close to the airport for the night and we got a good discount as an airline employee so we chose this one. Does not look like a hotel. No elevators. It is like apartment complex with small buildings that are 2 storey. Lobby was okay and clean. We have a room on the second floor so we had to climb this old wooden stairs. The room was 2 bedrooms which is nice with 2 bathrooms. It also had a sofa bed. When we walked in, it smelled fresh. We realize that there was an airfreshener plugged in. My kids unplugged it and the next morning, as soon as entered after breakfast, the room smelled so musty. There is a free breakfast, very ordinary. it is very close to the shopping though which is very nice. Very short walking distance and the restaurants are there, movies, etc.

  • Stayed: July 2012, traveled with family
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2  Thank Aries415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites San Francisco Airport, responded to this reviewResponded August 6, 2012

Dear Aries415,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Staybridge Suites around. We appreciate your nice comment regarding cleanliness and the spacious suite.

However, It sounds like we fell below your expectations especially on the musty smell on the room and the ordinary food selection. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Orlando A.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2012

The room was absolutely outdated and the TVs were definately not from this decade. The room smelled musty and it was not throughly clean. Also being that close to the airport was not a good idea. The planes sound like they are right on top of the hotel. That aside, the staff was one of the most wonderful I have ever had in my travels. They were extremely polite to assist however they could. Provided everything we needed to make our stay more comfortable with a smile every time.

  • Stayed: July 2012, traveled with friends
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Thank Cindo93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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