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“Ideal for a brief stop-over however.....................”

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Staybridge Suites San Francisco Airport
Ranked #4 of 13 Hotels in San Bruno
Certificate of Excellence
UK
Level Contributor
116 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Ideal for a brief stop-over however.....................”
Reviewed July 15, 2012

...............bring your ear-plugs as it is very close to SFO international airport! To be fair although you are on the flight path, during the evening flights are few and far between.

Typical of the IHG's Staybridge Suites. Roomy, tidy and you are met with a very friendly front desk staff. The suites have plenty of space for small families passing thru. A lounge, equiped kitchen, bed room and bathroom. Maid service is infrequent on short stays (I stopped Friday and Saturday and didn't see one) however if you run short of anything the front desk are happy to help out (Tip > bring your own shower gel and shampoo).

Nearby there is a nice BJ's restaurants (and a Hooters if your not to fussy about your food!) which is within walking distance (5 mins).

Worth mentioning this Staybridge Suite is currently under-going a major refurb, so will soon be an even nicer place to stay-over.

40 minutes from town town San Francisco. Rail link to the center very close too.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank _forevergreen_Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
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Milton, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 14, 2012

We needed a room close to the airport for the night and we got a good discount as an airline employee so we chose this one. Does not look like a hotel. No elevators. It is like apartment complex with small buildings that are 2 storey. Lobby was okay and clean. We have a room on the second floor so we had to climb this old wooden stairs. The room was 2 bedrooms which is nice with 2 bathrooms. It also had a sofa bed. When we walked in, it smelled fresh. We realize that there was an airfreshener plugged in. My kids unplugged it and the next morning, as soon as entered after breakfast, the room smelled so musty. There is a free breakfast, very ordinary. it is very close to the shopping though which is very nice. Very short walking distance and the restaurants are there, movies, etc.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aries415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites San Francisco Airport, responded to this review, August 6, 2012
Dear Aries415,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Staybridge Suites around. We appreciate your nice comment regarding cleanliness and the spacious suite.

However, It sounds like we fell below your expectations especially on the musty smell on the room and the ordinary food selection. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
2 reviews
Reviewed July 9, 2012

The room was absolutely outdated and the TVs were definately not from this decade. The room smelled musty and it was not throughly clean. Also being that close to the airport was not a good idea. The planes sound like they are right on top of the hotel. That aside, the staff was one of the most wonderful I have ever had in my travels. They were extremely polite to assist however they could. Provided everything we needed to make our stay more comfortable with a smile every time.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindo93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
520 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
Reviewed June 18, 2012

We travel a Lot..and I have to say that if I could choose a hotel staff to follow me to each destination , the staff here at SBS San Bruno, would surely be my choice! Managers Lisa and Sam, staff Julie, and everyone we encountered here, went out of their way to be helpful and informative, with great personalities as a very welcome plus! With our many requests (4 of us couples staying here for the US Open), each one was met with a positive attitude, and a willingness to go out of their way to make our stay great, in every way.
The rooms: yes, they are a bit dated, but a renovation is planned. Meanwhile, the rooms are very clean, spacious and comfortable. The air conditioning works well, and the appliances all work perfectly. It's nice to have a full kitchen and large coffee maker in your room. The tv's are nice, and it was nice to have a separate dressing and bathroom area, plus a large closet. There is no elevator, as stated, but if you call to ask to reserve a first floor room, as soon as you book your rooms, I know they will do their best to accomodate. Two of our friends have full knee replacements, and had no problem getting to the 3rd floor location of our room. The property is quiet at night, although it is near the airport.
Breakfast in the morning is very good, with a waflle maker, fresh fruit, yogurt, eggs, an assortment of breads to toast, hot oatmeal and more. The coffee is hot and plentiful, and there are juices to choose from, as well. Newspapers; local and USA Today are provided, too. The breakfast bar and area are kept clean, and breakfast well stocked. We even noticed the breakfast lasted a bit longer than stated, to accomodate some families with smaller children.

The staff was very generous about giving us rides to the Bart station, but it is really less than a block away! There is also a shopping center close by (easy to walk to, but they will happliy give you a ride there) with a movie theater and more. The Lucky grocery store is less than a block away, if you cut through the Lowe's Home Improvement store parking lot, across the street.
In my opinion, they can upgrade the cabinetry and carpet all that travelers think is needed, but it won't change what will Remain great about this property; the very caring staff and the comfort level of this property.
We will defintely recommend this SBS to anyone coming to this area.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joboxer555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
China
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 5, 2012

chose to stay close to the airport, average facility and ok room, spacious, good breafast

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ifadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites San Francisco Airport, responded to this review, June 16, 2012
Dear ifadam,

We strive to give great and impressive service to all of our guests and it makes us happy to read you enjoyed your time with us. We look forward to welcoming you back to our establishment. Once again thank you for your review.

Sincerely,

Ben J
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wamboin, Australia
Level Contributor
77 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 26, 2012

This Staybridge Suites was first-rate for my purpose: business, based at Stanford University. The shuttle from SFO was excellent; the hotel is located close to a wide variety of reasonably priced shopping and dining, and a short walk from BART (with an easy connection to Caltrain); it is also right next to a post office. The accommodations are spacious and well-maintained, the staff friendly, and the (free) breakfast and evening snack homely but very adequate. I was able to self-cater, for which there were really good facilities (an extractor fan to the outside would have been good: as it was, cooking smells lingered in the apartment). I will be back.

  • Stayed July 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeremyshearmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough
Level Contributor
95 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 7, 2012

We had stayed at Staybridge Suites before in Orlando so knew what to expect. It had all the usual benefits of nice suite and kitchenette with buffet breakfast and snack meals and beer in the evenings. Free shuttle to/from airport also a bonus. There is also a Mall nearby with great variety of shops and eating places including a Hooters! We knew it was quite a long way outside city centre but BART station quite close so no trouble travelling in but journey and cost less appreciated. Staff all pleasant and helpful. Suite in comparison to Orlando was smaller and older. Ideal for us as a family of 5 and great value but couples probably better served in traditional hotel. Some aircraft noise early and late which was loud but not for long.

Room Tip: As has been mentioned by other reviewers there are no lifts and outside stairs not the easiest to ne...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MrandMrsSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites San Francisco Airport

Property: Staybridge Suites San Francisco Airport
Address: 1350 Huntington Ave, San Bruno, CA 94066-1301
Phone Number:
Location: United States > California > San Bruno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in San Bruno
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Staybridge Suites San Francisco Airport 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Staybridge Suites San Francisco Airport hotel is an all-suite property and the perfect place for your next stay or extended stay and a great alternative to a corporate apartment or temporary housing. Each suite has a full kitchen, a separate living room and large desk with free high-speed Internet. Complimentary breakfast buffet is provided to all our guests as well as a complimentary evening guest reception: Sundowner, which is served Tuesday, Wednesday and Thursday from 5:30 PM - 7:30 PM. Apart from the standard Staybridge amenities we also offer an outdoor pool, Jacuzzi and sport court.We are a pet friendly hotel, ideal for corporate relocations and conveniently located in the birthplace of biotechnology, only 3 miles from San Francisco airport. We are within reach of the AT & T Park, home of the San Francisco Giants, Chinatown, and BART. We re also within a 20 mile radius of great attractions such as Alcatraz, the Golden Gate Bridge, Fisherman s Wharf, and Union Square. Some of our guests choose to stay with us although they might visit nearby universities such as UC Berkley, Stanford University and San Francisco State University.Many of our regular guests visit us due to our close location to shopping and companies such as Genentech, Gap, Toshiba and Kaiser Permanente. Whatever the reason for your travel is, we would love for you to join our Priority Club & stay with us. ... more   less 
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Also Known As:
Staybridge Suites San Francisco Airport Hotel San Bruno
San Bruno Staybridge Suites

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