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Reviewed September 8, 2016 via mobile

Needed one night layover so as to get back to airport the next day.
Positives: close to airport, free efficient shuttle, clean room, comfortable bed linen and thick towels, breakfast, flat screen tv
Could be better: breakfast was cereal, waffles, oatmeal, yogurt, no eggs- meat etc. Right next to highway, rooms in front have lots of road noise. No restaurant, choices within walking are Asian, Mexican, pizza places. No real store to buy anything near by.

Room small for two people, we bumped into each other getting around. If you sit at desk, no one get to other side of room,.

All that being said, would use again because clean and near airport. Price paid for one night for 2 people was $80.00, which for being outside of San Fransisco was reasonable.

Date of stay: September 2016
Trip type: Traveled with family
Thank Robert S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daysinn12391, General Manager at Hotel 1550 SF Airport, responded to this reviewResponded September 26, 2016

Hello,
Thank you so much for your review. It is so helpful to hear the positive and negatives of your stay because this allows us a chance to improve. We appreciate your business and look forward to your next visit. Thank you for choosing Days Inn SFO International Airport West.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2016 via mobile

Nice staff, clean and quite rooms. Hope to stay again... He restaurant but there is a great place across the street. Easy in if you are driving great shuttle to & from SFO...expect San Francisco prices...

Date of stay: September 2016
Trip type: Traveled on business
Thank Robert C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daysinn12391, General Manager at Hotel 1550 SF Airport, responded to this reviewResponded September 8, 2016

Hello,
Thank you so much for your five star review. We are so thankful for all your kind words and are so excited to hear you will be back for another visit. Thank you for choosing Days Inn SFO International Airport West.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2016

We stayed only one night at the hotel. The hotel was handy to the airport after a long flight. When we arrived the guy at the front desk was having an argument with another guest about parking - not a nice introduction to the place. After waiting approximately 10 minutes for him to justify to the guest why he was right and the guest was wrong, we were checked in and given the key to our room. When we got to our room, the room had not been cleaned and made up after the last guests. We returned to the front desk (with 4 bags in tow) and advised the guy at the front desk - he was very surprised and grudgingly gave us the key to the room next door. When we eventually got into our room it was as described when we booked online. The rooms seem to have been newly renovated but were dusty and nothing had been moved to be cleaned for a long time. There was a pill on the floor just under the chair so floor cleaning had obviously not happened. A lot of the pictures of the hotel on TripAdvisor and elsewhere paint a much better picture than is actually the case. For example the reception area is much smaller than it looks in the picture. On the morning of our departure we wanted a later start, as we had a long flight the day before (checkout was 11). This was not however possible because housekeeping were attempting to barge in from 8am onwards. After the first attempt I would have thought she would realise that guests were still in the room, but it happened again. The only thing stopping her from entering (without even knocking) was the safety latch on the door. When we went for breakfast at 5 mins before 9, there was nothing left but dry cereal. When I asked for milk the attendant grudgingly got a large bottle of milk and was going to pour it directly onto the cereal for me until I asked him to pour it into a cup. Needless to say this is one hotel we will not stay at again.

Room tip: Try another hotel
Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank jaspen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daysinn12391, General Manager at Hotel 1550 SF Airport, responded to this reviewResponded September 8, 2016

Hello,
Thank you so much for your review. We are very sorry to hear you had such a poor experience while staying with us. Your feedback is very useful to us and will be used to re-evaluate problem areas as your stay was not up to our best standards. We appreciate your business and hope you will give us another chance to exceed your expectations.

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Reviewed September 3, 2016

Even though this is not a 5 star hotel, it provided excellent value. Large king sized bed was amazingly comfortable with fresh sheets. Bathroom was fresh and spotlessly clean with an abundance of hot water. Great large screen television which,worked without problems. Hotel is about a $US15 ride from the airport, although free shuttle was also available. Perfect for a,short overnight stay.

Date of stay: September 2016
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
1  Thank Darwin1942
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daysinn12391, General Manager at Hotel 1550 SF Airport, responded to this reviewResponded September 8, 2016

Hello,
Thank you so much for your review. We are so happy to hear you had a comfortable stay and were able to enjoy all the amenities we have to offer our guests. We appreciate your kind words and your business. Thank you for choosing Days Inn SFO Airport West as your San Francisco Airport Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2016

Here are the elements (positive and negative) that I encountered with this location.

Positive element(s) for this hotel:

- The computer and printer worked.
- The room was comfortable.
- The hotel provided aromatherapy throughout the hotel in the evening.
- The succulent flowers outside the hotel in the front planter boxes are beautiful.

Negative element(s) for this hotel:

- Front desk representative gave me incorrect directions regarding the shuttle pick-up at the airport and was not helpful during my entire stay.
- Requested a room change due to noise; the front desk representative had to check the room to make sure that I had not used it; I explained that I was only in the room for five minutes.
- After the rep. checked the room and discovered that I had not touched anything, the representative refused to change my room; said that the hotel was then fully booked.
- There was a pill and some paper littering some parts of the hallway on the way from the elevator to the room.
- I placed my name on the list for the shuttle bus the evening that we arrived; the front desk rep. told me that the shuttle would leave the hotel at 8:00-8:05 am the next morning.
- When we came down the next morning to catch the shuttle, the front desk rep. told me that it already left. I explained that it was only 8:05 am and our names were on the list.
- The desk rep. carried a full overflowing large container of garbage thru the area where guests were eating their breakfast.
- The inside of the hotel is completely different from what is shown on the website. I asked about this difference; the response … this hotel recently underwent renovation. The website really should provide the pictures that represent the hotel correctly.
- All of the leftover materials that were used for the renovation are covered under torn, dirty plastic that was creating a horrible eyesore in the parking lot of the hotel.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank 20001Katherine
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daysinn12391, General Manager at Hotel 1550 SF Airport, responded to this reviewResponded September 8, 2016

Hello,
Thank you so much for your feedback. We are thankful for the positive and negative because this give us an opportunity for improvement. New pictures of the property have been taken we are just waiting for them to be sent by the photographer so we do apologize if this caused an inconvenience. We hope you will give us another chance to exceed your expectations.

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