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“Breakfast disappointing”

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Days Inn San Francisco International Airport West
Ranked #5 of 13 Hotels in San Bruno
Reviewed December 31, 2013

The hotel is nice, the location is great and the price is right, but the "breakfast" listed was a major disappointment. :Last time we stayed, it meant eggs, sausage and waffles. This time is was no eggs, no sausage, waffles only till the mix was used up, fruit till it was gone (both about 1 hour after breakfast startyed, leaving oatmeal and toast.

  • Stayed: December 2013, traveled as a couple
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Thank SteveandSueC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vipul D, General Manager at Days Inn San Francisco International Airport West, responded to this reviewResponded January 8, 2014

Hello,
Thank you for your kind words about our property. We are very sorry to hear you were disappointed with the breakfast offered. We are always looking for ways to improve the property, so we really appreciate your feedback and know that it is valued and always taken into consideration. We hope you will give us another chance to exceed your expectations. Thank you for choosing to stay at the Days Inn San Francisco International Airport West.

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627 - 633 of 932 reviews

Reviewed December 26, 2013

The heater worked well. I stayed at a Hampton the night before this and the room started off cool and took a long time to warm up.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Days Inn
Thank Edward K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vipul D, General Manager at Days Inn San Francisco International Airport West, responded to this reviewResponded January 3, 2014

Hello,
Thank you so much for your review. We are so happy to hear that you had a pleasant and warm stay. We appreciate your business and hope you will be back to stay with us again. Thank you for choosing to stay at the Days Inn San Francisco International Airport West.

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Reviewed December 12, 2013 via mobile

I stayed at Days Inn San Bruno for three nights in November 2013. I found the hotel to be convenient to the airport connected by a free shuttle. Safe location with plenty of places to eat and only 10 min bus ride to local mall. Very clean and comfortable. Would definitely stay there again. Staff very friendly.

Stayed: November 2013, traveled solo
1  Thank Ozark16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vipul D, General Manager at Days Inn San Francisco International Airport West, responded to this reviewResponded December 12, 2013

Hello,
Thank you so much for your kind review. We are so happy to hear all the positive things about your stay. Your kind words about our staff are greatly appreciated. They work very hard to make each guests' stay special and it is wonderful when they get the recognition. Thank you for your loyalty and for choosing to stay at the Days Inn San Francisco International Airport West. We look forward to your next visit.

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Reviewed December 8, 2013

Exceptionally friendly and helpful staff. Located on main road and near airport but reasonably quiet. Very good off-road parking. Good sized, clean rooms with good bed. Decent free breakfast ends a bit earlier than expected (on wekends) anyway at 9 a.m. Plenty of authentic ethnic restaurants within walking distance; mostly Asian but also a Filipino one. Free shuttle service to/from SFO airport.

  • Stayed: December 2013, traveled as a couple
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Thank SC-NY-CT-PA-GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vipul D, General Manager at Days Inn San Francisco International Airport West, responded to this reviewResponded December 9, 2013

Hello,
Thank you so much for all your kind words. We are so pleased that you enjoyed your stay and that the staff was so accommodating. It is also wonderful to hear when our guests get to explore the local area and cuisine. Please come back and stay with us again. Thank you for making Days Inn your choice for a San Francisco Airport Hotel.

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Reviewed December 8, 2013

It is one of the better days inns. I love the newer beds and the newer tv with good reception. Parking was good and secure. Only wish that breakfast was from 5:00 am so that working people can benefit.

  • Stayed: December 2013
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Thank Noravila1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vipul D, General Manager at Days Inn San Francisco International Airport West, responded to this reviewResponded December 9, 2013

Hello,
Thank you so much for your five star review. We are so happy to hear you enjoyed the new upgrades we have made to the rooms. We appreciate your feedback about the breakfast. Unfortunately, we are only allowed to keep it open for 3 hours, but your thoughts are always taken into consideration when we are making changes and improvements. Thank you for choosing to stay at the Days Inn San Francisco International Airport West. We hope you will be back to stay with us again.

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Reviewed November 30, 2013

Not too far from the airport but so happy we only had one night very basic and tired could do with upgrading the rooms. The staff very friendly did not have the free breakfast as had early morning flight

Room Tip: Cannot comment only there from late at night left early in the morning
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
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Thank DebbieLight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vipul D, General Manager at Days Inn San Francisco International Airport West, responded to this reviewResponded December 9, 2013

Hello,
Thank you very much for your review and for your kind words about the staff. We appreciate your feedback about the breakfast and always take it into consideration when we are making improvements. Thank you for choosing to stay at the Days Inn San Francisco International Airport West.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2013

Overall the hotel, and the room during our stay was clean. This hotel is located near the BART, the mall, and the highway for you to travel. the Bed was comfortable. Overall we were very happy with this choice.

  • Stayed: November 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Thank Jrzbrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vipul D, General Manager at Days Inn San Francisco International Airport West, responded to this reviewResponded December 9, 2013

Hello,
Thank you so much for your kind review. We are glad you were happy with your choice and we really appreciate your kind words about our hotel. We hope you will be back to stay with us again. Thank you for choosing to stay at the Days Inn San Francisco International Airport West.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn San Francisco International Airport West

Address: 1550 El Camino Real, San Bruno, CA 94066-5302
Phone Number:
Location: United States > California > San Bruno
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in San Bruno
Price Range: $133 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn San Francisco International Airport West 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Experience the vibrant energy of San Francisco at our newly renovated hotel near SFO. Offering updated, contemporary decor, functional amenities and a great value, our hotel is ideal for vacations, weekend getaways and business travel. From complimentary breakfast and park-and-fly packages to free Wi-Fi and a convenient airport shuttle, Days Inn San Francisco International Airport West is the smart traveler's choice for accommodations near San Francisco attractions. We offer Early Check In (upon availability and with a small fee) to our guests. ... more   less 
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Also Known As:
Days Inn San Bruno Hotel San Bruno
San Bruno Days Inn

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