We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Villa Montes Hotel, an Ascend Collection Hotel
Ranked #2 of 13 Hotels in San Bruno
Certificate of Excellence
Acton, Massachusetts
Level Contributor
229 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“No Sleep”
2 of 5 bubbles Reviewed September 24, 2012

Make sure you do not get a room facing the street. So noisy from the traffic below and we were on the 3rd floor. Awning outside banged against the wall all night on top of it. Front desk would not change our room and the reason given was that this reservation was booked through a 3rd party and not direct with them. When I pressed we were then told that only suites were on the other side of the building. If offered the option to pay for an upgrade we likely would have. I said if the hotel isn't sold out then why can't a change be made. Then he said they were sold out....the whole experience was very disappointing and we have plans to travel there regularly but will likely find another option.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Travelin2Anywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

428 reviews from our community

Traveler rating
    249
    132
    31
    8
    8
See reviews for
97
193
32
69
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California
2 reviews
5 of 5 bubbles Reviewed September 18, 2012

Not my first time at the Villa Montes, and not likely the last. The staff are very helpful and polite, definitely make the stay the best it can be. The rooms are clean, current, and are nicely equipped.

For a business traveler, this hotel is easily the best value and then some. Transfers to and from the airport, quick and courteous staff, and high quality rooms. Tons of great amenities including free parking, wifi, breakfast, gym, and a glass of wine. Close to a shopping center, Caltrain, and BART stations. What more could you want?

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Colin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, L.I., NY
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed September 15, 2012

We decided on this hotel after reading other's reviews on Trip Advisor. The Hotel is close to San Fran Intl Airport. Complimentary taxi service from and to airport. Greeted by Marouane (the day desk clerk) upon arrival. He was very accommodating and made our check-in a breeze. We were given a nicely decorated, good sized, extremely clean room, with a comfortable bed. The carpeting even passed my husband's "white sneaker sock test". The bathroom had granite shower walls, floor and counter tops. The towels were plush and there were two terry bathrobes in the closet for our use. I had requested a top sheet for the bed when I made reservations in case it was too warm for covering with the duvet & quilt. It was not on the bed but when I approached the maid in the hallway, she immediately came into the room and remade the bed adding the top sheet. (On our return trip before departing the SanFran area, the top sheet was on the bed upon arrival.) There was quality coffee and tea in the room (Wolgang Puck gourmet), even better than the Starbucks in the breakfast room. Past experiences with other hotels had me carefully measuring the water in the carafe so the coffee would taste like coffee. Upon our return from touring San Fran in the afternoon, the delicious aroma of freshly baked cookies was calling us by name. And then a complimentary glass of local California wine to get us in the relax mode before dinner out. Chris manned the desk at night and will make someone a good husband - baking cookies and serving the wine. Breakfast was filling and good start to our day. No paper plates and plastic utensils here. We had our breakfast on china and ate with real flatware. The Dickinson jams were a nice added touch. Robin, the general manager, was always around and eager to help in any way possible. We had interesting conversation about anything and everything. Upon departure, when I stated that I would have liked to see a grab bar in the tub/shower or a safety bath mat for the tub because of my hip replacement, it was noted. Upon our return stay, w/o having to say anything, the bathmat was in the bathroom.
We did relax in the meditative spa and sauna. It was like having our own private getaway. Even got to use the terry robes to go to and fro. This is definitely a quality hotel and would stay again, if we return to this area. The only negative (if you are looking for one) is the charge for local telephone calls, which we did not need.

Room Tip: A bit noisy on the back side of the hotel, facing the airport until you fell asleep. We were told t...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thetraveler002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wisconsin
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

Beautiful hotel with friendly and helpful staff. Fantastic value. This was the best hotel we stayed at on our San Francisco and wine country trip. We stayed after arriving, and the night before departure. Super clean. We loved this hotel. Nice complimentary breakfast too. Can't say enough good things about this hotel. Free underground parking. Good security measures in place. High-end ambiance.

Tripadvisor reviews helped us choose this hotel. Pictures are true to the rooms. We loved our stay.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jgmgWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed September 10, 2012

I chose this hotel based on other reviews on Trip Advisor and I cannot say enough good things about this place! The rooms were immaculate, employees at the front desk were amazing, and there's a free shuttle to and from the airport. We arrived to the hotel before the scheduled check in time and they went out of their way to get our room ready. The hotel also offers free breakfast, as well as wine, tea, and fresh baked cookies for guests. Rooms were nicely furnished and the beds were really comfortable. I will stay here again when I need a place close to the airport.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dmeyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

We spent unfortunately only one night at the Villa Montes. We were very well taken care of by the staff at check-in, even though there were some minor problem with our reservation made through Hotwire. The room was spacious and clean. Plenty of toiletries and towels - even fluffy bathrobes were offered. Beds were just wonderful, four pillows each and crisp linen.
Delicious free cont'l breakfast was offered along with free WiFi, free parking and free use of computers/printers on two floors.
There was only a short stroll to shops and restaurants if you chose not to use your car.
I will not consider staying anywhere else in the SFO area

Room Tip: rooms facing front are a little more airy and spaceful than the rooms facing back. As San Bruno Blvd...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dag A D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington NC
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 4, 2012

We stayed here from 8/28 to 8/30 and then again on 9/4. The rooms are a 5 star at a 3 star price. The beds are the most comfortable I have slept on. The staff were excellent and the lobby and rooms are beautiful. We dreaded leaving to go to Santa Cruz as there are no accommodations this nice and for the price. Parking is located under the hotel and is secured by room key. Note: ALL parking in California is small- do not try to park a FORD F350, Extended 4x4's etc. We rented a Ford Escape which was the perfect size anywhere we went in California.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dhmack04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near San Bruno
1.6 mi away
BEST WESTERN PLUS El Rancho Inn
0.3 mi away
Super 8 San Bruno /SF Intl Arpt West
1.3 mi away
Millwood Inn & Suites
Millwood Inn & Suites
#3 of 7 in Millbrae
4.5 of 5 bubbles 565 reviews
Show Prices
Show Prices
Show Prices
2.9 mi away
San Francisco Airport Marriott Waterfront
3.2 mi away
Bay Landing Hotel
Bay Landing Hotel
#3 of 12 in Burlingame
4.5 of 5 bubbles 958 reviews
0.7 mi away
Hotel Aura San Bruno
Hotel Aura San Bruno
#3 of 13 in San Bruno
4.0 of 5 bubbles 647 reviews
Show Prices
Show Prices
Show Prices

Been to Villa Montes Hotel, an Ascend Collection Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa Montes Hotel, an Ascend Collection Hotel

Property: Villa Montes Hotel, an Ascend Collection Hotel
Address: 620 El Camino Real, San Bruno, CA 94066
Phone Number:
Location: United States > California > San Bruno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in San Bruno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Villa Montes Hotel, an Ascend Collection Hotel 3*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Despegar.com and Choice Hotels so you can book your Villa Montes Hotel, an Ascend Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Collection Montes
Clarion Collection San Bruno

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing