Make sure you do not get a room facing the street. So noisy from the traffic below and we were on the 3rd floor. Awning outside banged against the wall all night on top of it. Front desk would not change our room and the reason given was that this reservation was booked through a 3rd party and not direct with them. When I pressed we were then told that only suites were on the other side of the building. If offered the option to pay for an upgrade we likely would have. I said if the hotel isn't sold out then why can't a change be made. Then he said they were sold out....the whole experience was very disappointing and we have plans to travel there regularly but will likely find another option.
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- Also Known As:
- Clarion Collection Montes
- Clarion Collection San Bruno