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“Reservations don't matter”

Days Inn San Bernardino/Redlands
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Days Inn San Bernardino/Redlands
Ranked #12 of 32 Hotels in San Bernardino
Kearny
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Reservations don't matter”
Reviewed January 16, 2014

Made reservations and they call and moved room for a differant person to stay because they are staying for 2 days and I was only going to be an over night - Then this person goes on to say other things to upset me. We had traveled over 400 miles for subpar services - internet did not work - Breakfest just cereal toast - Just not like any of the other Days Inn we have stayed at.No PARKING for the customers - :( Will never stay at this DAYS INN ever again !!!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitesh P, Guest Relations Manager at Days Inn San Bernardino/Redlands, responded to this review, February 14, 2014
Thank you for taking the time to give us your feedback, we are sorry to hear we fell short of meeting your expectations and will make sure to address this issue with our staff. We hope we get a chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Swedish first
  • Any
English first
Chula Vista
1 review
Reviewed November 4, 2013

Check in was pretty quick which I liked very much; the room was average; the location of the hotel was great since it was within walking distance to a couple of my favorite restaurants.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Juan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitesh P, Manager at Days Inn San Bernardino/Redlands, responded to this review, January 15, 2014
Thank you for your recent review. We are pleased to hear your stay with us was up to your standards and we are looking forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, Utah
2 reviews
Reviewed October 9, 2013

Stayed 2 nights. There was no way my room was a 2 star hotel. The mattress was old, the paint was old and dirty. There were two pieces of square wallpaper that were haphazardly pasted as patches on the wall, but not well. A very huge cobweb was hanging from the ceiling. Water stains were on the ceiling and other stains were on the carpet. The curtain rod for the shower had been pulled on and was hanging precariously, causing it to stay open part of the way and it took half of my shower before the water warmed up. The office chair was broken and leaning to the right. Breakfast was disappointing. Will not stay at a Days Inn again.

Room Tip: My friend got a room at the comfort inn. Her room was clean and beautiful.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelmama075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitesh P, Manager at Days Inn San Bernardino/Redlands, responded to this review, January 15, 2014
We appericate you sharing your recent experiance with us. We do apologize that we feel short of your expectations. We have allowed our maintance team and housekeeping team to read your review. We assure you that our rooms have been brought up to the standards that our guests deserve. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn San Bernardino/Redlands

Property: Days Inn San Bernardino/Redlands
Address: 1909 Business Center Dr, San Bernardino, CA 92408-3460
Phone Number:
Location: United States > California > San Bernardino
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #12 of 32 Hotels in San Bernardino
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn San Bernardino/Redlands 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Days Inn San Bernardino/Redlands Hotel San Bernardino
San Bernardino Days Inn

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