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Quality Inn San Bernardino
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Reviews (72)
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40 - 45 of 72 reviews
Reviewed May 28, 2013

I like this hotel and won't mind staying there again, front desk staff was super friendly, room is clean, nice and quiet, except the floor is making some noise when I walk on it, they have secure camera on parking lot too. I don't care much for their breakfast, but there's a nice breakfast restaurant less than a mile away called "Goodys", if you stay there, skip the hotel breakfast and definitely go check it out, yummy!!!!!

Room Tip: make sure to join the Choice hotel membership, you will count points towards to all your stay :)
  • Stayed: May 2013, traveled as a couple
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1  Thank Cindy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013 via mobile

Only staying 2 nights as needed to attend event in glen Helen. Found on internt.. we turned up to see if any spare rooms, very friendly and helpful lady at counter, gave us a good price $65 taxes which we were happy with and breakfast too :)
Room was spacious and bed was huge and comfy too! Basic but everything you need, clean and fresh and great pressure in the shower which is so important when traveling, although our bathroom light did not work we let reception know and it was fixed the very next day while we were out. Spa was super clean and lovely to relax in! Too chilly for a swim though. Laundry too which was all working and efficient.
We choose sizzler for dinner, right next door.. Very handy!
Wifi was 100% which is a must!
Breaky was simple but all you need and coffee and tea available all day in reception..
Lovely stay and I really enjoyed it, now that I have stated 3 other places I highly recommend this quality inn :)

  • Stayed: May 2013
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Thank Ping88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2013

This is an older property but it was very clean, convenient, quiet, good breakfast included. The hot tub was clean and relaxing, a little too cool to try the pool. The staff was friendly and helpful.
Beds were clean, comfortable as well as the bathroom. Frig had to be turned on (they keep it off to save on electric) when we got there and it cooled quickly. They are near schools so check when you book to see if they have a team staying there. We would stay there again.

Room Tip: You may want to ask for a room away from the pool if there are a lot of guests.
  • Stayed: April 2013, traveled as a couple
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Thank Bonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

We were passing thru California and everyone has to sleep, so we stayed here, it was convenient to the highway, clean, quiet and the staff respectful. Yes, maybe a little used, the TV had seen better days, but all was clean as it could be. All in all a good place to stay.

  • Stayed: February 2013, traveled on business
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Thank flyingnunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this reviewResponded February 26, 2013

Thank you very much for your comments. We are glad you enjoyed your stay and we do our best to make sure our guests have a good experience. We currently have 27" flat screen tv's in the room but will be replacing them with 36" flat panels this summer, so please come back and visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

Avoid this hotel at all costs....The carpets drapes and god knows what is is so filthy i hesitated staying in the room...but all hotels in the area were booked....seedy people walking the halls...and garbage cans thru out the property were never emptied the 3 days I stayed and they were overflowing with debris. Do yourself a favor and stay across the street at the hilton garden inn..don't say I didn't warn you!

Room Tip: go somewhere else
  • Stayed: February 2013, traveled on business
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Thank alton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamsFan99, General Manager at Quality Inn San Bernardino, responded to this reviewResponded February 22, 2013

We appreciate your comments to help improve our property. As you had mentioned, there were events in town that lead the hotel to be very busy and many people walking around the property. Out staff does its best to keep our halls clean and we apologize if the trash cans were not emptied in a timely manner. Our housekeeping and maintenance dept routinely wash carpets and drapes and we are saddened to hear they were not up to our guests standards. We service many guests every day and we try to make sure everyone of them have a good stay. We will take care of these items and hope you have a chance to visit us again.

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