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“great place to stay”

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Fairfield Inn & Suites San Bernardino
Ranked #7 of 32 Hotels in San Bernardino
Las Vegas, Nevada, United States
Level 5 Contributor
77 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“great place to stay”
Reviewed July 13, 2013

I just stayed at the Fairfield Inn & Suites in San Bernardino and I must say that is was a great place to stay. The room was excellent, the bed were made and had mints on the pillows when we entered the room even though it was very late at night. The beds were very comfortable and we sleep great. I would recommend this place to anyone who wanted a great place to stay while traveling through California.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ducks15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominique B, Manager at Fairfield Inn & Suites San Bernardino, responded to this review, July 31, 2013
We appreciate your response to your recent stay with us. I am glad that you had a great night’s sleep and we were able to relax even though you got into the hotel late. We hope that you will be back and stay with us again for any future hotels needs you may have in the area
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139 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Arlington, Virginia
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 11, 2013

We were shuttled to the Fairfield suites after our rooms were not "available" at the Marriott Residence Inn. The hotel was not what we needed but it was fine, clean, breakfast was plentiful. The beds were comfy. The service was adequate. The pool was small but it worked for us for what we needed that day.

I will say we were told that the rooms had small fridge and micro in each room. Only two of our rooms actually had the fridges and only 1 of them had a microwave. The microwave was not plugged in, in fact the cord didn't reach and we had to move it on to a desk to use it. Kinda lame.

The service was fine. They couldn't give many recommendations and as a result we ended up driving around to sketchy "check cashing" type groceries before finding one. The hotel itself was what one expects from this chain.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hildie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominique B, Manager at Fairfield Inn & Suites San Bernardino, responded to this review, July 31, 2013
Thank you for your comments regarding the hotel, on your recent stay to the area. I am sorry to hear that the Fairfield Inn was not your original hotel you booked into, as our sister property was sold out. I am sorry about the miscommunication with the microwave and fridges in all rooms. That is something we are working on to get them all in rooms. We will make sure that also the microwave cord is plugged in at each room, as that is how it should be and not unplugged. Hopefully if you are in the area you will give us another opportunity to make your stay enjoyable even more.
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Level 6 Contributor
136 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 26, 2013 via mobile

Stayed here 1 night due to reservation error at sister hotel. These folks were very accomodating and the hotel stay pleasant. Elton at front desk was awsone and made us feel right at home - he really cared that our stay was trouble free. Keep up the great work guys!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeeJAre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominique B, Manager at Fairfield Inn & Suites San Bernardino, responded to this review, July 31, 2013
Thank you for recently staying with us. I am glad to hear that even though you were not scheduled to originally stay with us, that we were able to make your stay a pleasant one. We hope that if you are ever in the area again that you will stay with us again!
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Level 5 Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 12, 2013 via mobile

Has a very strong aroma from cleaning supplies. Roma very decent. Comfy bed and great pillows. Used the hot tub that was nice and the treadmill was good too. Breakfast was simple and basic but very clean and served the purpose! Great restaurant next door and all around the area so that helped not having to drive far to eat meals. But very slow Internet which I ended to be faster to download some work files.

Stayed June 2013, traveled on business
Helpful?
Thank Saskproud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominique B, Manager at Fairfield Inn & Suites San Bernardino, responded to this review, June 14, 2013
Thank you so much for recently staying with us. We are glad to hear that you enjoyed your recent stay with us, and that all the amenities we offer were able to make your stay great. I am sorry about the internet issue, sometimes it can be a little slow depending on location in the hotel, but overall in most areas it has a strong signal. If you stay with us again for any future dates, and need some work documents printed we can defiantly assist with that. Again thank you for your wonderful comments and we hope to have you back with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California, United States
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 1, 2013

I got booked here for business, and expected a pretty nice place what with the Marriott name attached. I have to admit I was a little disappointed. I asked for a king suite and got two queens, there was no refrigerator in the unit. The room itself was pretty comfortable, but it was no better than a Super 8 or Econolodge. The highlights of this place is the staff and the breakfast. The front desk is really friendly, and helped me with some of the bugs with the room. The breakfast was a full spread complete with waffles, eggs, ham, oatmeal, and fresh fruit. The location is suburban with many chain restaurants (Chili's, Panda Express, Chucky Cheese) nearby. This hotel does not have a bar, but there is one nearby.

Room Tip: Rooms further away from the freeway are quiet.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominique B, Manager at Fairfield Inn & Suites San Bernardino, responded to this review, June 4, 2013
Thank you so much for your rating of our hotel. I am terribly sorry about the issue with the room. We always make sure guest get into the rooms that they do book, so I am sorry to hear that was not honored when you stayed with us. I will be sure to look into why that was not honored to begin with. I am glad that the staff was friendly and that they were able to assist you with anything you needed during your stay. I am also glad you enjoyed our breakfast. That is one of the many things that many of our guest enjoy when they do stay with us. I understand this past stay was not as enjoyable but hopefully if you are ever in the area again you will give us another opportunity.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pierre, South Dakota
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 7, 2013

Room was very comfortable and the breakfast was great. Staff was helpful and informative about local restuarants. Free cookies each night is always nice! Stayed for 3 nights and breakfast was different each morning, and always great.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CentralSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominique B, Manager at Fairfield Inn & Suites San Bernardino, responded to this review, May 11, 2013
Thank you so much for staying with us, and we are glad to hear that you enjoyed breakfast each morning. We try to give our guest a variety when it comes to breakfast. We hope that if you are ever in the area again, that you will come and stay with us again, as we would love to have you as one of our guest. Thank you so much for the wonderful comment and we hope to see you again. If you ever have any questions or need any future reservations please feel free to reach out to me.
Thank you,
Dominique Bussiere
Assistant General Manager
dbussiere@thmc.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level 6 Contributor
138 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed April 30, 2013

I selected this hotel over the Residence Inn because we were just spending one night. I picked this hotel over the internet through Marriott.com and didn't know what was surrounding the hotel.
When we got to the hotel, we were amazed that it was centrally located to a bunch of restaurants and adjacent to BJ's restaurant.
The hotel was nice and clean outside and in the lobby. We had a friendly greeting and our room was 321. This hotel is close to the freeway and we thought, oh oh, but in the evening you can hear the cars. Even train whistles at 12 Midnite and 2:30 AM. Good thing I brought ear plugs.
As mentioned by another reviewer, the sheets didn't fit right, mainly because the mattress cover wasn't placed ont he mattress properly. I mentioned this to the gal at the front desk.
Another negative was 'pan handlers' in the area. As we were leaving the hotel through the back entry, we were approached by a guy asking for money. I think he was trying to see if the back door was locked as we left. I also mentioned this to the front desk and they said "Dispatch has been notified.".
I was surprised that they offered complimentary breakfast. I had the scramble eggs and sausage with an english muffin, orrange juice and coffee. There was also fresh fruit, bananas, apples and good size oranges.

Room Tip: Get a room that isn't too close to the freeway.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimo17051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominique B, Manager at Fairfield Inn & Suites San Bernardino, responded to this review, May 4, 2013
Thank you so much for recently staying with us. I am glad to hear that even with a few issues you encountered everything still was pleasant during you stay. We as a hotel love our location since it is surrounded by so many restaurants which give our guest many choices when it comes to lunch and dinner. We have informed our housekeeping department to make sure they are paying close attention to the issue with the sheets fitting correctly onto the bed, and we are also aware of the pan handlers in the area. Other businesses as well the hotel are working to come up with a solution so they are not bothering any of our guests. We are glad that you enjoyed our complimentary breakfast and we hope that if you are ever in the area again that you will stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites San Bernardino

Property: Fairfield Inn & Suites San Bernardino
Address: 1041 Harriman Pl, San Bernardino, CA 92408-4203
Phone Number:
Location: United States > California > San Bernardino
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 32 Hotels in San Bernardino
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites San Bernardino 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Every day is a great day at the Fairfield Inn & Suites by Marriott, San Bernardino because each room is always bright, fresh and clean. You’ll be surprised at how relaxing a room can be at a price that is friendly to your budget. Enjoy great guest service, crisp linen, free Wi-Fi, and a complimentary extended continental breakfast. Fairfield Inn & Suites by Marriott, San Bernardino is centrally located at the base of the splendid San Bernardino Mountains and minutes from the Ontario International Airport. San Bernardino Fairfield Inn & Suites is in the heart of the Inland Empire and centrally located to Palm Springs, San Manuel Casino & Bingo, California Speedway, Victoria Gardens and Loma Linda Medical University as well as countless Southern California attractions.At Fairfield Inn & Suites by Marriott San Bernardino, you will always receive value. Take a quick look at our great services and amenities awaiting you at Fairfield Inn & Suites. It is our goal to “wow” you and we will. We promise the friendly service that made us famous and the guest driven amenities that help you do more when staying at the Fairfield Inn & Suites by Marriott, San Bernardino, because staying is believing. ... more   less 
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Also Known As:
Fairfield Inn & Suites San Bernardino Hotel San Bernardino
Fairfield Inn And Suites San Bernardino
Fairfield Inn San Bernardino
Fairfield San Bernardino
San Bernardino Fairfield Inn

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