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“Nice stay but too short”

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Hilton Garden Inn San Bernardino
Ranked #4 of 33 Hotels in San Bernardino
Certificate of Excellence
Reviewed November 6, 2013

Added a day onto a 3 day trip and couldn't get the extra night added to the prepaid reservation we had elsewhere. Picked the Hilton Garden Inn in San Bernadino for the extra night. The Garden Inn was wonderful and I wish we had booked the entire stay there, as the other place didn't measure up. This hotel was clean, quiet, stylish, with very helpful and friendly staff. Only minor issue was that the chef served omelets with raw egg in the centers. Of course we could have sent them back but didn't. Other that that the stay was excellent and the only reason I gave them a very good instead of an excellent review.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Sally C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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428 - 434 of 580 reviews

Reviewed November 3, 2013

We keep coming back to this five-star-gem in San Bernardino due to the top-notch service of the staff, especially Tifanie! The staff are extremely friendly, diligent and knowledgable and go out of their way to make your stay outstanding! The beds are so comfy it is hard to leave your room and the coffee, tropical-infused water and cookies are to die for. Everything about this place is magical due to the hard-work of the caring staff and you won't want to leave! Thank-you Tifanie for making our stay here the best ever!!!

Room Tip: All the rooms are basically the same and they are all good so do not worry about room selection.
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  • Stayed: October 2013, traveled with friends
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Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

If you are familiar with this area at all, you know that it is not the best.......... So, when choosing a hotel, I was a little concerned with what would be available. I was very happy to find this hotel and was impressed with everything about it. The lobby is very nice and the staff is EXTREMELY helpful. Every staff member that I encountered during my stay went above and beyond to ensure that we were comfortable. I will have to head back to the area in a few weeks for work again and will definitely be staying here.

  • Stayed: October 2013, traveled on business
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Thank SDRivergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

Very clean and quiet, minor problem was resolved quickly and without dispute from staff. Every one was friendly. Don't know what the difference is between a regular Hilton Inn and a Hilton Garden Inn though. Maybe next time

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Kent C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

We visit Loma Linda Medical Center annually for a check-up for our son who is heart transplant recipient and we've stayed at a number of hotels in the area - Hilton Garden Inn is our number one choice every year. Everything is very clean, the bed are wonderful (we went home and ordered one for our home), the staff is extremely friendly and helpful and the cooked breakfast was really good. Plus, they offer a discount to Loma Linda patients, so we really appreciate that extra measure of care for those of us needing to visit the area.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Stefanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

Very clean and comfortable rooms...staff very friendly and helpful. Very good deal for the money. We were staying because our house was being tented during regular workdays but we would definatley like to go back and actually be able to stay in the room and facility more and not have to leave for work.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Diane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

The hotel is nice and in a good area in terms of plenty of restaurants. The staff was friendly and responsive. The room was clean as was the lobby. I ate breakfast. It was more than continental. I arrived early and they accomidated me by getting finding me a room that was ready. Also the business center is sufficient. I had an issue with printing, but the front desk rememdied the situation quickly.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S Waterman Ave, San Bernardino, CA 92408
Phone Number:
Location: United States > California > San Bernardino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 33 Hotels in San Bernardino
Price Range: $126 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
Official Description (provided by the hotel):
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 
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Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino

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