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“A bad stay.”

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Hampton Inn & Suites Modesto-Salida
Ranked #1 of 3 Hotels in Salida
Certificate of Excellence
Chico, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A bad stay.”
Reviewed June 6, 2013

Some one needs to pay attention to the lack of maintenance of at least our room in general. Irrigation water on our vehicle both at check in and check out. Room lamp switch that does not work; bathroom exhaust fan does not work; broken left toilet paper dispenser; shower curtain rod nearly pulled from mounting walls; shower handle so lose as to make adjustment difficult; is room door lock made by Onity which is a world wide safety room issue (?); room window only opened 2" at the most, not good enough for fresh air from stink of hotel updating construction; slider window pane broken down due to pulling and banging on window to get it open further(dual pane window integrity is broken allowing for seal to break and fall to bottom inside the windown). Refer to letter to Salida gen. mngr and also Chief Operating Officer of The Blackstone Group, the owner of Hilton.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeLoveHavingYou, Manager at Hampton Inn & Suites Modesto-Salida, responded to this review, June 7, 2013
Thank you for your feedback in regards to your stay at our hotel. I sincerely apologize for the maintenance issues that you encountered in your room during your visit. I appreciate you bringing them to my attention so I can work with our maintenance staff to get all of these resolved.


Thank you again for your reviews. Please contact me directly if I can be of more assistance in helping you with your concerns.

Amber
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
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    78
    26
    8
    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kissee Mills, Missouri
Level 6 Contributor
141 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 21, 2013

I stayed in a studio suite at this location for four nights and was very pleased. The suite was spacious, clean and comfortable. I appreciated the large desk that was located away from the air conditioner vent so I could work in comfort. The free breakfast was good, with some different hot choices than I was accustomed to, such as a breakfast pizza (very good!). The location is convenient for my purpose, which was to visit my family in Salida - and there was a choice of restaurants and a convenience store across the parking lot. I will definitely stay again when I return to the area!

Room Tip: The studio suites are worth the extra price!
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  • Stayed May 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank FlynLass1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeLoveHavingYou, Director of Sales at Hampton Inn & Suites Modesto-Salida, responded to this review, May 22, 2013
We are so delighted to hear that you enjoyed your stay with us at the Hampton Inn & Suites. We take pride on making our guests feel comfortable when they are away from home. We are glad to hear that you were pleased with the way the rooms are organized, the complimentary hot breakfast, and the convenience of our location. We hope that you will consider us for future stays and we hope to see you soon. - Management
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Orinda, California
Level 6 Contributor
132 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 7, 2013

It may have been that our expectations were low because we were going to Modesto, but I have to say that this hotel was lovely and perfect for a large group of 14 year old boys and their families to stay for a tournament. The staff couldn't have been nicer - accommodating all kinds of requests like tables for the pool, help with catering. They were awesome! The rooms were very clean, spacious and the bed very comfortable. The breakfast was terrific - especially for a bunch of hungry boys - the coffee great, the eggs not so much, but ok. The boys also really enjoyed the waffle maker. Great time had by all - would recommend for anyone in the Modesto area.

Room Tip: We were on the third floor away from the pool - there were quite a few younger baseball players ther...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Rovetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeLoveHavingYou, Director of Sales at Hampton Inn & Suites Modesto-Salida, responded to this review, May 22, 2013
We are glad to hear that you and your team enjoyed your stay at the Hampton Inn & Suites. We are happy to hear that we were able to accommodate you and the teams needs. We are delighted to know that the staff went above and beyond for you and the other guests. We hope that you will consider us in the future for any other games, tournaments, business, or leisurely stays. Thank you for the wonderful review. We hope to see you soon in the future. - Management
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Los Angeles, California
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2013

Hilton diamond member ,stay here often hotel okay as franchise goes but management always doing you a favor if you want something ... On my last visit asked for a late check out you would think 2 hours xtra for a 100 plus a year hhonors stayer would be okay not this hotel was doing me a favor giving me a 1 pm instead of noon , Modesto has a double tree in the hhonors family will get my buisness in future ... Only thing I like about the hotel is they have great new charging station for your stuff in the rooms

Room Tip: if you in the hhonors system stay at the doubletree instead
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  • Stayed March 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank dealoftheday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hercules, California
1 review
Reviewed April 10, 2013

It was a very nice place to stay for a Volleyball tournament. Plenty of rest for the girls and good breakfast to start the day. The rooms were clean included is a microwave and refrigerator. The lobby was big enough to accommodate the team and other guest for breakfast. The front desk staff was very helpful. The location was 3 miles away from the tournament site. Loved the mall that was close by. Lots of food choices in the area. I would come back again if ever in Modesto or Salida. Nice place on highway 99 to rest.

Room Tip: I stayed in a KING on the first floor it was great
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  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
Thank reneet560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeLoveHavingYou, Director of Sales at Hampton Inn & Suites Modesto-Salida, responded to this review, May 20, 2013
We here at the Hampton Inn & Suites Salida/Modesto are so happy to hear that you enjoyed your stay with us. We are glad that we were able to accommodate you and the team and we hope that you will keep us in mind for any future stays. - Amber, Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Ludlow, Washington
1 review
Reviewed March 15, 2013

We've been staying at Hampton Inns on our entire trip. Once we stayed at a competitor
and the rooms were smaller, the beds not as good, and the overall experience not as good.
Being older, having really good beds is paramount. The Hampton Inns always have.

At this particular Hampton Inn they had some wasps in the window which couldn't easily
be gotten out. The Maintenance man came back to the Inn, the Mgr. spoke to me
on the phone, and the Room was Comped for the night. They really do stand behind
their guarantee.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyDriver2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeLoveHavingYou, Director of Sales at Hampton Inn & Suites Modesto-Salida, responded to this review, May 20, 2013
Thank you for the wonderful review. We here at the Hampton Inn & Suites Salida/Modesto aim to please and we are glad that we were able to accommodate all your needs. We are happy to hear that we were able to process your requests in a timely manner and that you were pleased with the results and we hope you will think of us for any future stays. - Amber, Sales Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tustin, California
1 review
Reviewed March 2, 2013

Very accommodating staff and very nice room. Everything was perfectly acceptable. It was a very comfortable experience in a hotel. I would definitely stay at a Hampton again. I do think that you are asking a bit much for this review to be at least 200 characters as it is very hard to go on and on about one night in any hotel.

Room Tip: I believe the rooms are well placed and I have no problem with suggesting any room
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
Thank michele d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeLoveHavingYou, Director of Sales at Hampton Inn & Suites Modesto-Salida, responded to this review, May 20, 2013
We here at the Hampton Inn & Suites are happy to hear that you had a wonderful stay with us. We are glad to know that our hotel and staff were accommodating to you. We hope we can continue to provide you with great service the next time you stay with us and we hope to see you soon in the future. Thank you again for the great review. - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Modesto-Salida

Property: Hampton Inn & Suites Modesto-Salida
Address: 4921 Sisk Rd, Salida, CA 95368-9437
Phone Number:
Location: United States > California > Salida
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Salida
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Modesto-Salida 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hampton Inn Suites Modesto-Salida Hotel Salida
Hampton Inn Salida
Salida Hampton Inn

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