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“Centrally located”
Review of Hotel St. Helena

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Hotel St. Helena
Ranked #9 of 9 Hotels in St. Helena
Rhode Island
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Centrally located”
Reviewed September 16, 2006

We drove up, without a reservation, looked at the room..."supposedly" redone...and decided to use it as a base of operations while in the area.
Showers were next to useless...no hot water in one room and very low pressure in our 2nd room...they warned about all pipes for disposing of items...understood, but not the otherway around...There was no compassion by the morning manager other than "Sorry". She would tell the Manager, plumber etc...
Breakfast is ok..nothing fancy...
The beds were hard, the headboard great if you were a prisoner in a cell and had indenetations in your head...
But overall, it was acceptable for what we were looking for..
No wireless internet...free or other wise.

  • Liked — location
  • Disliked — double beds
  • Tips/Secrets — get a bcak room, of the street
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Larrysd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed June 9, 2005

My Mom and I recently stayed at the Hotel St. Helena.
Staff were very nice and the location of the hotel was ideal.
However, I would never recommend this hotel. We were put in the Champagne Room, it was very small and there was barely enough room for the two of us and our luggage. The two single beds were awful, my back was completely out after spending one night in them. The shower is more like a gentle rain coming down and I was unable to get the soap out of my hair.
When we looked at hotels, this hotel was not the cheapest but chose it because of location, sadly its totally not worth the price or location.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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A TripAdvisor Member
Reviewed March 2, 2005

My husband and I stayed here during a spur-of-the-moment overnight trip to St. Helena. The staff was friendly, efficient, and willing to give dining and regional activity recommendations. The location is great if you like to spend time shopping and dining on the main drag in St. Helena. And the off-season rates are really reasonable; the hotel included parking for the length of our stay in the room rate. I second the previous reviewer's comments about the doll and puppet fetish -- they're everywhere!

The room was clean, with a spacious bathroom, an antique wardrobe with hangers, and a nice selection of Yardley toiletries. The one downside for us was the comfort of our bed. We stayed in the Merlot room, and the sheets were scratchy. By morning, we also felt like the mattress springs had imprinted on our backsides. To make matters worse, a brass headboard was propped up behind the mattress, but it wasn't actually attached to the frame, so the slightest movement in the night resulted in the headboard knocking against the wall. Needless to say, I ended up coming home and taking a 2-hour nap to compensate for the lack of sleep the night before. Before accepting the room that they give you when you check in, I would definitely do a quick examination of the bed to see if it's going to yield a good night's sleep.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 6, 2004

We stayed at the Hotel St. Helena on our first visit to Napa Valley last week. Our room was very small (there are larger ones available) and fairly expensive, but it was in a very good location on the main street and the bed was very comfortable, with soft, quality sheets and covers. It was also quite clean. The rest of the decor in the hotel is odd, the owner apparently has a doll fetish and they are hanging or sitting on every surface. But the rooms were fine as far as decor. Parking is very limited, so you may have to move your car every 2 hours to avoid getting a ticket during the high season. The temperature in the shower fluctuates. All in all it was a nice place, but a little pricey for what you get.

Helpful?
12 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel St. Helena

Property: Hotel St. Helena
Address: 1309 Main St, St. Helena, CA 94574-1900
Location: United States > California > Napa Valley > St. Helena
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #9 of 9 Hotels in St. Helena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel St. Helena 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hotel St. Helena CA - Napa Valley

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