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Extended Stay America - Sacramento - Arden Way
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Reviews (125)
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120 - 125 of 125 reviews
Reviewed May 17, 2012

I was told the monthly rate is $826 when I checked-in during my trial one week stay. I decided to sign a contract for a two month stay and was I informed the rate was really $125 more per month than I was originally quoted.

  • Stayed: March 2012
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3  Thank bwitry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 16, 2012

I recently received a copy of your review of the Extended Stay America Sacramento - Arden Way. I am eager to respond to your issue specifically, but our privacy policy prohibits me from discussing particulars regarding your credit card. Our company does reserve the right to change pricing, but we do guarantee your rate at the time your reservation is booked. Prices quoted are not guaranteed unless a reservation is made. Please rest assured that I would be glad to discuss any erroneous billing with you in person if you wish so your concerns can be resolved. Please do not hesitat to reach out to the property directly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2012

Extended Stay America/Arden. My stay has been amazing. The rooms are so clean, close to everything. The staff very warm,professional and willing to please. they allow pets for a small deposit. Shantresse, Lizzette, Logan, Mirna, and Ariane are all wonderful.The prices are perfect, Very satisfied.

  • Stayed: March 2012, traveled with family
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1  Thank bettyp260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2012

Rooms are clean, spacious, fully equipped kitchen, full size refrigerator and small burner stove. I work 5 min. away on Arden Way. You can't beat the price unless you wish to drive further from center of commerce in Arden area. The light rail is 10 min. away which is good for day trips to south Sacramento and to Folsom area. Ground floor rooms fully renovated.

Room Tip: Ground floor rooms are renovated
  • Stayed: February 2012, traveled on business
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2  Thank wanderlustReddingCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2012

The price for one night's stay is what drew me to this hotel. The hotel is newly renovated with flat screen tvs and new bathrooms. The room was decent and clean, and the kitchen was convenient. The front desk clerk was very resourceful and friendly.

I see some complaints in the other reviews about the hotel not providing soap and such, but that is clearly stated on the website. The clerk, however, still checked with me to see if I needed any soap or anything while I was checking in.

The only thing I have to complain about is that our tv remote was nowhere to be found.

I would stay here again.

  • Stayed: February 2012, traveled with friends
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2  Thank r0semarie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Sacramento - Arden Way, responded to this reviewResponded February 21, 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Sacramento - Arden Way. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

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Reviewed September 6, 2013
Google Translation

Room Tip: Im 3. Stock ist es ruhiger
  • Stayed: September 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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