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“Wedding”

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DoubleTree by Hilton Hotel Sacramento
Ranked #15 of 81 Hotels in Sacramento
Novato, CA, United States
1 review
“Wedding”
Reviewed June 18, 2014

I was in town for my grand-daughters wedding, location was very close to the church and reception, so I was very happy. The bed was like sleeping on a cloud. Price was right with many amenities. Great morning coffee.

  • Stayed June 2014, traveled solo
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patricia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (146)
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English first
Brentwood, California
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 18, 2014

Location of Hotel was great. Close to food and shopping. Hotel is older but fine. Check in staff was very nice, rate was fine. Rooms were spacious. My only issue was that we had to call 3 times to have toilet paper delivered. It should not take 3 calls within an hour and 1/2 to get toilet paper. It does smell old (carpet needs replacing)but we felt safe and we would stay there again (after making sure there was plenty of toilet paper).

  • Stayed June 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ginaa0468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, United States
1 review
Reviewed June 18, 2014

The front desk staff and restaurant staff were so helpful and courteous. However, the rooms were not clean, and my room had plumbing trouble. I could hear other guests in surrounding rooms as plain as day. I could not wait to get home to wash everything. Not what I expect from a Double Tree.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tania S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camarillo, United States
1 review
Reviewed June 18, 2014

Our trip started off with a parking pass that did not work to let us in the gate, hotel room cards that did not work for our hotel room door, urine all over the bottom of the bathroom floor toilet, pubic hairs on toilet seat, blood stains on comforter and a mildew smelling shower curtain. Also the walls were so thin, we could hear our neighbors having intercourse during the night. Horrible stay!!!!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neville H, Guest Relations Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review, July 30, 2014
Diane,

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered problems with your room keys and the cleanliness of your room. We appreciate your brining these items to our attention and we have discussed this with our staff to ensure our rooms meet the highest housekeeping standards. We hope you will give us the opportunity to serve you better in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
King City, United States
1 review
Reviewed June 16, 2014

This Motel is easy to get to from the free way. It is close to a shopping mall. The electric socket in the bathroom did not work properly. The parking arrangements were very convenient. The elevator to the Florin section was a little confusing. The directions to your room was not cleat to your guests. An elderly couple were very confused about their room and section they should be in. They used my phone to get help finding their room.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shirley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inglewood, United States
1 review
Reviewed June 16, 2014

The overall experience with this hotel is just average-poor. The opportunity for customer service improvement is tremendous. The hotel are not as welcoming or friendly as they could be and the housekeeping staff could definitely do better at cleaning the rooms and the white towels provided.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rosalyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springville, United States
1 review
Reviewed June 11, 2014

This place is a wolf in sheep's clothing. We asked for adjoining rooms with one roll in shower during the reservation process, but the room with the roll in shower was not available when we arrived. This was very upsetting for our child who is in a wheelchair. The rooms we ended up with had no amenities, other than coffee and were not very clean. I asked staff where I could find a luggage cart, and no one had an idea where to even look. Our stay was not a pleasant one. Never Again!!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Sacramento

Property: DoubleTree by Hilton Hotel Sacramento
Address: 2001 Point West Way, Sacramento, CA 95815-4702
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Official Description (provided by the hotel):
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 
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Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento

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