When we arrived and all during our stay the front desk staff was friendly and helpful. I'm sorry for the average rating, but I've stayed at other Residence Inn's and I've had high expectations. I've been told the property was built in 1992 and has been undergoing renovations. There is room for improvement in the housekeeping department. The bed looked nicely made, but upon closer inspection I found a blood or ketchup stain on the comforter and the kitchen cabinets, the coffee maker and the stove were dirty. Also the bathroom ceiling fan housing had a fuzzy layer of dust.
After I called the front desk and notified them of these problem, they came quickly and took care of everything. It would have been nicer if these thing would have been checked as the room was being cleaned initially. Our room was on the freeway side, but there were double windows, which muffled the sound and it was tolerable. The free breakfast offers a variety of items. In found the bed comfortable and the rooms spacious and nicely outfitted.
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- Also Known As:
- Residence Inn Sacramento Airport Natomas Hotel Sacramento
- Sacramento Residence Inn