Stayed with family for four nights in August that was a business/family trip. For a Residence Inn I always expect the best, but this one has a ways to go before it will be the best. The front desk staff were always friendly and helpful. The rest of the staff were unfriendly and walked around without smiles. This hotel is still being remodeled so you can expect construction going on during the week days.The two bedroom we stayed in was large enough and comfortable, outdated though as it had not been remodeled. Housekeeping was not the best as the stove was dirty, walls had spills on them, dust in many places. For a Residence Inn it was not kept to the high standards you would expect. Breakfast was very good, with hot and cold items to choose from. The hotels business area was subpar as the printers had no paper, and it was difficult to print from a flash drive. Location was a big plus as it has easy access to I-5 and the downtown area. As past reviewers have said, finding it for the first time is a task in itself. Need bigger signs!! The family enjoyed the pool, cool, clean and refreshing. Would we stay here again? Maybe after the remodel is complete, and housekeeping has improved, but not in the near future. Would look at the other two Residence Inns available in Sacramento before choosing this one next time.
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- Also Known As:
- Residence Inn Sacramento Airport Natomas Hotel Sacramento
- Sacramento Residence Inn