We stayed at this hotel on September 19th for a 1 night stay. We reserved 1 king bed with suite. When we checked into our Room 119, we discovered there was only 1/4 roll of toilet paper and no bar soap to wash hands or take a shower. When we used the bathroom toilet and flushed it, it made this awful loud noise like letting air out of a balloon. It lasted for 1 minute before it stopped. My husband called the front desk to report it. We were told housekeeping would bring bar of soap and toilet paper. Housekeeping and maintenance never showed several hours later. Husband went to front desk to complain again. Manager apologized for the inconvenience and gave us bar of soap and toilet paper. Other than the minor inconvenience, our room and overall stay was very satisfied. We would stay again.
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- Also Known As:
- Best Western Expo Hotel Sacramento
- Best Western Sacramento
- Sacramento Best Western