I was so happy with my experience, I returned to the Howe Street Quality Inn twice after my initial stay. I will always stay there when I return to Sacramento.
While I absolutely recommend the Howe Street Quality Inn for its superior Customer Service, and quality of management, Aashni's professional follow up and responsiveness to my needs were the highlight of my last stay.
Lisa, The Manager, surprised me with her "go above and beyond the call of duty." She was subtle, but extended customer service that I didn't expect and would not have requested. That alone set this hotel apart.
The "Security/Do-It-All" person, Randy, added to my sense of safety and comfort. With the help of his wife, he seemed to care far more about guests' comfort and peace of mind than would be expected. Sincere. Hard working.
Like, Aashni's "go-the-extra-mile" professional customer service during the Day, Emily and Suchand were like personal hosts; not "employees" just putting in time for a paycheck.
I noticed each one of these three treat every single person with respect, keep cool under pressure and do more than asked to provide a "quality experience." I felt great being around them.
Only one issue came up, which could have become a challenge. Housekeeping, on occasion, did not tend to my room as I liked. Thanks to Aashni's astute perception, I did not need to put my energy into solving this. I am so thankful Aashni made this easy for me by being observant and taking initiative. She seems to have an intuition about unexpressed customer needs, at least she did with me.
What a terrific team! Thanks for surprising me with your excellence.
This hotel is my number #1 choice when I travel to Sacramento.
- Official Description (provided by the hotel):
- Located just minutes away from bustling downtown Sacramento, CA, the Lexington Inn and Suites Sacramento Cal Expo boasts an array of modern amenities, a multi-lingual staff, and big city hospitality. Key local attractions include the California Expo Center, Raging Waters Sacramento, and California State University. Sacramento International Airport is conveniently less than 16 miles away. Our Sacramento hotel is the best choice for business and leisure travelers alike. Our entirely smoke-free property offers many amenities, including a year round outdoor pool and jacuzzi where guests can relax after a day of sightseeing. Maintain your exercise routine while on the road in our on-site fitness center. Visitors in town for business will be sure to take advantage of our on-site meeting facilities, featuring free Wi-Fi in all meeting rooms. Our staff will work with you to ensure your meeting or event runs smoothly down to the last detail. Each of the 120 guest rooms features thoughtful amenities like complimentary Wi-Fi, flat panel cable television, ESPN, and HBO. Our deluxe rooms and one bedroom suites also include extras such as microwave, refrigerator, coffeemaker, and separate sitting area with table and chairs. All guest rooms include complimentary deluxe continental breakfast in the daily rate. An easily accessible location, competitive rates, exceptional customer service, and attention to detail make the Lexington Inn and Suites Sacramento Cal Expo the perfect choice when visiting the California state capital. Join our family at Lexington Inn and Suites Sacramento Cal Expo - you deserve it! Our Guests Come First SM ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Priceline, Odigeo, Sabre Hospitality Solutions, TripOnline SA and Travelocity so you can book your Lexington Inn & Suites- Sacramento Cal Expo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Expo Hotel Sacramento
- Best Western Sacramento
- Sacramento Best Western