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Courtyard Sacramento Airport Natomas
Ranked #25 of 81 Hotels in Sacramento
Certificate of Excellence
Reviewed June 29, 2014

My wife & I stayed 1 night after an early evening flight into Sacramento Airport enroute to Lake Tahoe. It was just a quick stay. Rooms are very nice, comfortable & clean. Check in was easy as was check out. My only complaint was not with the hotel but with the large number of teenage girls who were playing in a soccer tournament. They were noisy until late at night. Plus they rode the elevators up & down without bothering to get off. Calls to the front desk would quieten the girls down for a while. I don't blame the hotel but the parents who let the girls run wild. Breakfast at the Starbucks was OK. Service was fairly fast and the food was good. I would recommend it but would advise people to check and see if a soccer tournament is staying there before making a reservation.

  • Stayed: June 2014, traveled as a couple
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Thank Levon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard Sacramento Airport Natomas, responded to this reviewResponded July 1, 2014

Many thanks for your positive comments regarding room cleanliness and the quality of our bistro experience. Our over night staff is diligent to address situations and activity that can disrupt others in the hotel. Please accept our regrets and thank you for your understanding and perspective in this matter. We look forward to being of service should our travels bring you our way once again.

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Reviews (205)
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110 - 116 of 205 reviews

Reviewed June 6, 2014

Loved this hotel and the staff. We would never stay anywhere else in the Sacramento area. The GM (Kelly) was absolutely incredible in assisting us with our stay and everything we needed during our visit. The room was immaculate and the restaurant was great! Loved the coffee in the morning as well as the newspaper. This place is an absolute MUST stay when you are either needing to catch a flight or want a hotel near the airport. You usually don't expect this type of service and accommodations for such a transient customer. They treated us like we'd been there a thousand times! Marriott at it's finest....

  • Stayed: May 2014, traveled with family
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Thank Mike438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard Sacramento Airport Natomas, responded to this reviewResponded June 9, 2014

Thank you for sharing your comments and experiences while visiting our hotel. We look forward to being of service should you travel our way once again. Thanks for staying with us.

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Reviewed June 5, 2014

Loved this place as it was close to the Sacramento River to go eat by the water and also easy to get for golf and Old Sacramento. Easy access to the freeway as we use GPS as most people do. Staff was very helpful and we had no problems at all. Breakfast was just basic but fine for us.

Room Tip: We stayed in room 144 which was just across from the pool. we loved having it so close to our room...
  • Stayed: June 2014, traveled as a couple
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Thank macdana517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard Sacramento Airport Natomas, responded to this reviewResponded June 6, 2014

Appreciate your taking the time to share your experience and thank you for staying with us.

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Reviewed May 15, 2014

I stayed at this Courtyard by Marriott on business for 4 nights. This is a nice Courtyard hotel, with a nice lobby/cafe area and also a great outdoor patio space with tables, chairs, umbrellas. My room was sizable, with a comfortable king bed and a large sitting area and desk.

The airport is only a short drive from the hotel, and the hotel offers a shuttle for guests. The front desk staff were great. They made recommendations for restaurants and shopping, and even mailed my stamped letter for me.

  • Stayed: April 2014, traveled on business
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Thank MDRoadWarriors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard Sacramento Airport Natomas, responded to this reviewResponded June 6, 2014

Good to hear your positive comments. Thank you so much. We hope to be service should your travels bring you to Sacramento once again.

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Reviewed April 24, 2014

Was here for a quick stay but would recommend it. It's a nice hotel, easy to get to from the highway and relatively close to the airport - about a 10 minute ride. They have an airport shuttle that runs hourly, otherwise there is taxi service if you need it. It's in a quiet area, a little bit off the beaten path from the city but you can get there quickly if you need to. The hotel itself is very nice - updated and clean and the rooms were great. I ended up in a quite that was quite large and nicely appointed.

  • Stayed: April 2014, traveled on business
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Thank CharlieandCrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard Sacramento Airport Natomas, responded to this reviewResponded April 25, 2014

Thank you for taking the time to share comments from your recent stay. We are pleased our overnight accommodations were clean and comfortable and hope to be of service should your travels bring you to Sacramento once again. Thank you for staying with us.

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Reviewed March 29, 2014 via mobile

This Location Is MUCH Closer To Downtown Sacramento Than Stated...Sacramento Int'l Airport Is 8.3 Miles Away From This Hotel - I Personally Chose This Location Because It Is The Closest Marriott (Along With The Residence Inn Capitol Plaza) To The Sacramento Amtrak Station (2.6 Miles) and 'Old Sacramento' (2.4 Miles). Do The Math. Though They Primarily Pick Up Customers From SMF, They Also Offer This Superb Shuttle Service From/To The Amtrak Station (Thank You, Josh) and The Front Desk Rep 'Rattan' Was Just Fantastic - These Employees Saved Me From A Driving Rain Storm Earlier This Afternoon (03/29/2014). Room #310 Was Nicely Furnished. Overall, As Marriott Rewards Gold I Prefer To Stay Here Versus Vagabond Inn Across From Sacramento Amtrak Station. I Will Be Returning In Mid-May For "The California Zephyr" Train To Utah. Their Shuttle Service Gives Me Assurance I Will Get Picked Up or Dropped Off For The Amtrak Train. Thank You! Five Claws UP High!!!!! Be Back In Mid-May. "Joe The Bear" near LAX

Stayed: March 2014, traveled solo
Thank goriajk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard Sacramento Airport Natomas, responded to this reviewResponded April 25, 2014

Many thanks for the kind words about our staff and shuttle service. We look forward to being of service once again. Thank you for staying with us.

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Reviewed March 25, 2014

I've been a Marriott Platinum member for many years and have never encountered such a nightmare at a Marriott property. I stayed 2 nights in Sept with no issues, paid my credit card bill in Oct with no issues. In Jan, I received a bill from the credit card from the hotel for a missed night charge (for a no-show) in Sept. After multiple calls to the property with no resolution, I was forced to contest the charge with the credit card. Hotel sends the credit card an invoice under my name, with an incorrect address and credit card number. This nightmare has involved countless calls with the property and credit card company. To date, no apology nor explanation on how this occurred. I will never stay at this property again and caution travelers to do the same!

Room Tip: Avoid this property.
  • Stayed: September 2013, traveled on business
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1  Thank gcgrayburnjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard Sacramento Airport Natomas, responded to this reviewResponded March 28, 2014

Mr. Grayburn,
We are dissappointed to learn of your experience and wish to apologize. In researching the matter, duplicate reservations under the same name with different credit cards led to the billing confusion. The charges have been reversed and we regret the effort on your part to resolve the matter. We accept full responsibility and trust you will accept our apology.

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Additional Information about Courtyard Sacramento Airport Natomas

Address: 2101 River Plaza Dr, Sacramento, CA 95833-3877
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Sacramento
#28 Business Hotel in Sacramento
Price Range: $124 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Sacramento Airport Natomas 3*
Number of rooms: 151
Official Description (provided by the hotel):
Stay with us at the Courtyard Sacramento Airport Natomas Hotel and enjoy newly refreshed guestrooms that combine a warm and comfortable environment with productive work space complete with task lighting and ergonomic desk chairs. Other features of our Sacramento Airport hotel include a modern lobby with flexible spaces for our guests, complimentary airport shuttle, free Wi-Fi and easy access to the latest news and weather conditions via our GoBoard(TM). The highlight of our lobby experience, The Bistro - Eat. Drink. Connect. (TM) provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Guests can also keep fit with a 24-hour fitness center and outdoor pool. Our hotel is ideally situated off I-5 just 10 minutes from Sacramento International Airport and is also near PowerBalance Pavilion and the Sacramento Convention Center. A prime locale and well-appointed hotel facilities make us an excellent choice among Sacramento Airport hotels near Natomas, CA. ... more   less 
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Also Known As:
Courtyard By Marriott Sacramento Airport Natomas Hotel Sacramento
Sacramento Marriott
Sacramento Courtyard

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