I just returned from a 2 night stay at The Sutter House. I don't normally stay at Best Western Properties but my Mom does and we were using her rewards number so we decided to give it a try. They were very helpful on the phone in making reservations which is always a good sign. The hotel is definitely in a great location and the fact that they offer free wi-fi, free breakfast, and free parking is HUGE especially in downtown Sacramento where other places charge a fortune to park. We were greeting by the nicest lady at the front desk. In fact all staff members were great to work with. Our room was nice and overlooked the pool. I too wish they had a hot tub especially after a long day. The beds and pillows were so comfortable! And the shower head was also really nice.
Best Western prides themselve on being "Green" and I appreciate that so much. However the cleaning agents they used really made our evenings tough. I immediately smelled the scent when we walked into our room and I was worried it would give us troubles. I talked to the front desk and they assured me all cleaning agents are "green" and up to the best standards, so I thought that it was just my sensitive nose and that eventually I would get used to it.... Well I did get used to it but my Mom, who was also staying in the room had a really hard time. She is also very sensitive to smells and has reactions to these types of scents... She coughed all night long and would only feel better when she left the room. We really enjoyed our stay but because of the cleaning product smell we'll have to pass on staying there again as it was just too hard on my Mom.
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- Also Known As:
- Best Western Sutter House Hotel Sacramento
- Best Western Sutter Hotel
- Best Western Sacramento
- Sacramento Best Western