What a disgusting hotel. I arrived back in my room to find the latex cleaning gloves on the TV stand next to my personal belongings, so quick question, how many of you have ever put something on that stand? Next, they didn't make the bed properly, pillows were thrown on floor next to chair. Third, when I called Manager to complain was told no manager on duty, asked to be called next day, no call. Contacted Corporate where I learned Best Western is a Non-Profit Membership Corporation and can make NO SUGGESTIONS to running of hotel, basically worthless, oh, they tried to bribe me with $50 to ease my disgust...no thanks. My advice, don't stay here until new management and staff are in place, Finally, these geniuses just installed 12 inch tiles in hallways, this way you can hear every guests wheeled suitcase going down the hall, thump thump, thump thump as it goes over the grout, genius!!!!
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- Also Known As:
- Best Western Sutter House Hotel Sacramento
- Best Western Sutter Hotel
- Best Western Sacramento
- Sacramento Best Western